Customer Service Data Entry

Jackie Furtado

Payroll Administrator

Mississauga, ON

********@****.*** - 647-***-****

• More than six years experience in customer service and receptionist positions Developed strengths in problem-solving and trouble-shooting, staff support.

• Very good organizational skills and time management skills

• Very good people skills and great communication skills

• Advanced computer skills Microsoft word, Word perfect. Excel, Power point, Profit Account Management Program.

• Work very well in a group environment as well as individually Filing, invoicing, data entry, switch board phone system, bilingual (English/Spanish) Fluently WORK EXPERIENCE

Reception & Data Entry

Raphael Barristers - Thornhill, ON - 2012 to 2015

Responsibilities

• Dealt with incoming calls, screening calls for each Lawyer

• Entering Dockets for the Lawyers hours

• Incoming and outgoing mail, faxes, calls

• Screening calls for each lawyer

• Coordinate meetings and court dates for the lawyers Payroll Administrator

Bonded Solutions - 2010 to 2012

Invoicing, filing, kept track of employees hours, and calculated employees pay

• Creating cheques for employees pay, Collections

• Dealt with Accounts receivable and bank books

Receptionist

Sanmar Janitorial Services - 2008 to 2010

Dealt with incoming and outgoing calls directed calls to appropriate employees

• Faxing and Filing

• Daily invoicing, data entry incoming and outgoing mail

• Sort out jobs between employees receive new jobs from different contractors

• Arrange equipment and vehicles for employees

Customer service/Receptionist

Angemar Janitorial Services - 2007 to 2008

Worked with a team of 15 directing employees to different jobs

• Support sales reps in opening new accounts and upgrading existing services

• Maintained an organized and efficient work place for on and off site employees

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