Customer Service Representative
Resume:
RAYMOND G. GOSHEA
Lake Worth, FL
***********@*****.*********:***********@*****.***
mailto:***********@*****.***
CUSTOMER SERVICE REPRESENTATIVE / DRIVER
Dependable, Reliable, Accountable
SKILLS & ABILITIES
Customer Service Focused Navigation & GPS Systems
Effective Communicator Water meter installations
Strong Experience Water Meter Installation Teamwork & Planning
PROFESSIONAL EMPLOYMENT
Security Guard
Associate Protective Service 10/2007 - Present
Assist Residents and Visitors with any problems or needs
Monitor lobby and identify issues/problems with visitors;
Monitor cameras located throughout buildings to identify potential issues;
Perform hourly tours of building. Monitor Fire Alarm System
Customer Service Representative
Palm Beach County Water Dept, West Palm Beach, FL 08/2005 - 07/2015
Customer Service Install and removal of meters for delinquent accounts
Keeping to a time schedule, Re-Reads and meter investigations
Installed the water meters in households
Performed troubleshooting on the water meters to ensure smooth working of the meters
Maintained the records of the meter readings.
School Bus Driver
Palm Beach School Board, West Palm Beach, FL 08/2004 - 07/2005
Transported children to and from home to school efficiently and safely;
Followed various scheduled routes and time schedules;
Ensured that all passengers wore seat belts or are placed in appropriate seating (age or weight car seats and belted in);
Performed daily sign on & sign off sheets, accounting by name all children getting on and off the bus;
Ensured that each child is delivered to the care of a responsible adult upon leaving bus (on the authorized list);
Visually observed the health of each child on the bus;
Performed a complete visual safety check of each bus driven on a daily basis, completing daily pre and post trip checklists.
Maintenance Worker/Handyman
W&M Properties Stamford CT 10/2000-04/2004
Maintenance of multiple buildings; including painting, mopping/waxing floors, clean offices and restrooms;
Handyman; minor repairs throughout building; Snow removal
Drove Shuttle Bus when needed
EDUCATION:
Southern Westchester Community College B.O.C.E.S Valhalla, NY Vocational School
Certificate Air Conditioning and Refrigeration
Norwalk Community College Norwalk, CT Vocational School
Certificate Travel and Tourism
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