Management Human Resources

Dear Hiring Manger,

I would like to introduce myself and express my keen interest in a role of HR & Change Leadership. I am a professional with 14 years of experience in HR Leadership and program management roles in complex matrix, multinational, unionized and non-unionized work environments.

I possess strong relationship building skills, partnership, communication, and team leadership capabilities coupled with a graduate diploma in HR Management and have completed MBA with specialization in Management Consulting.

In addition to progressive HR Business Partner & HR Leadership Experience I have sound and successful HR Change Management, Projects and programs delivery experience including:

Development and coordination of the first HR Job Shadowing Pilot project in HR Ontario.

Introduced the change to HR business partner model from building a business case on best practice to implementation, support, and portfolio development.

Strategically designed, tailored, & launched the first internal specialized technical accreditation track for Corporate Credit Risk Analyst Training and Development Track.

Created a complete recruitment branding campaign

Designed and managed the first Middle Management Development Program

Fully revamped On boarding and Induction Program resulting in faster integration of new joiners, better engagement, and reduced turnover during the first 6 months.

Developed an incentive plan for internal learning and coaching network, which resulted in “Internal Trainers Network”, thus reducing the cost of technical programs and building on Employee Engagement and knowledge sharing.

Formulated and published a Graduate Education Assistance Policy for Company sponsored continuing education for retention of top performers and development of key talent

Selected by McKinsey Consultants for a benchmarking exercise for Training and Development best practice research on the national level.

Introduced competency based interviewing in the organization with all supporting documents, scales and guides and training resources.

Led a project team to source, tailor, design and process map a Training Management Information System (TMIS)

Launched an internal jobs application tool (e-jobs) from concept to implementation

Participated in the launch of HRNET, an online community for HR professionals for 10 countries demonstration collaboration, benchmarking and best practice research.

Looking forward to meeting with you in person. My contacts are: ***********@*****.*** or cell: 647-***-**** Thank you for your time in advance.

A strategic and experienced HR Manager & Business Partner with a strong Business Acumen, drive for client consulting and a well rounded experience in all aspects of HR managmenet.

Key Competencies & Skills

Strategic Planning and Stakeholder Management

Consulting and relationship management

Business Analysis and Process Mapping

Programs Management

Labour Relations and Management

Performance Management

Process Improvement

Team Leadership

Learning and Development

Organization Development

Full Cycle Recruitment

Professional Experience

Senior HR Business Partner, Bombardier Transportation Oct 2012 -- Present

Partner with business leaders in core functions in achieving their goals by identifying human resources and organizational development issues and developing solution proposals.

Provide coaching & support management on leadership development, talent and performance management, Labor and Union relations, change, and people management issues & communication.

Delivery and deployment of HR programs and processes, such as Performance Management, Compensation, Annual Leadership Review, and Employee Engagement Survey and actions.

In collaboration with Centers of Excellence (COE) contribute to continuous improvements & best practices to influence human resources strategies.

Full Cycle Recruitment and Talent Attraction.

Acting as a single point of contact for all Learning and development on site.

Manage labour relations and union relations for Office Employees Union.

Strategic Projects Coordinator, Ministry of Health, and Long Term Care Jul 2011 – Dec 2011

Coordinated the development of operational plan and the quarterly updates to the Assistant Deputy Minister.

Coordination multiple projects for the HR Function including layoffs, transfers and Ministry reorganization.

Acted as the liaison between the Human Resources Executive Sub committee, Ministry Management Committee and HR Strategic Business Unit. Identifying issues of impact to the Strategic Business Unit and ensuring that all action items are responded to and addressed in the appropriate manner

Provided executive support for the Ministry Human Resources Executive Sub Committee including agenda planning, documentation, communication, presentation preparation, minutes recording for all Assistant Deputy ministers

Compiled and prepare briefing materials and presentations for senior executives for decision-making support.

Programs Coordinator, Ministry of Government Services, HR Ontario, Office of the Assistant Deputy Minister Sept 2010- March 2011

Led the development and coordination of the first HR Job Shadowing Pilot project.

Contributed to the design of an innovative and experiential Learning Strategy (curriculum development, communication/marketing, logistical planning, vendor management)

Supported the development of recommendations for business decisions as they relate to the development and implementation of corporate level HR strategies in alignment with overall government directives and initiatives

Synthesized best practice information, and provided alternative solutions for consideration.

Liaised and coordinated Community of Practice Events for HR Strategic Business Units across Ontario’s ministries.

Head of Recruitment, Learning & Development (Managing total 10), BNP PARIBAS Bank 2007 – 2009

Developed competitive and cost effective Talent Sourcing Strategies

Conducted Learning Needs analysis to identify performance, competency, and skill gaps.

Delivered a company-wide learning and development Strategy and tactical plan

Implemented Training Management Information System

Identified a tight network of key external partners and preferred vendor list to deliver scalable learning programs while meeting our budget.

Leveraged and sourced technology solutions to introduce e-learning.

Personally delivered Performance Management Programs.

Established a Competency Based Recruitment Process and introduce the proper use of assessments

Developed a standard reporting tool for senior management

Led and coached training and development team of 10 HR Specialists.

Introduced the HR Business Partnership model.

Human Resources Business Partner, BARCLAYS Bank 2005 – 2007

Partnered with key business stakeholder and leadership team to deliver world Class HR Service.

Delivered training in Presentation Skills, Performance Management and Interviewing Skills

Acted as a Business Continuity Planning coordinator

Coordinated training needs between functional heads and Training Advisor and setting the training plans for relevant employees.

Full Cycle Recruiter.

Human Resources Generalist, LAFARGE Cement Manufacturing 2002 – 2005

Worked with a team of HR specialists to develop most inter-company policies and procedures

Assisted in conducting and executing Performance management System

Coordinated Learning and Development activities including technical and behavioral learning.

Developed annual training master plans.

Hands on experience in Job analysis and Job Evaluation

Recruitment and Talent acquisitions consultant for internal clients as well as recruitment for sister companies in new plants.

Part of team to implement Oracle HRMS

Education & Training

Royal Roads University – Masters of Business Administration (MBA) with Specialization in Management Consulting, August 2010 – February 2012

Sheridan College HR Certificate – Course work towards CHRP Designation, August 2010

Human Resources Management Graduate Diploma, American University, December 2003

Bachelor of Science, Economics, Modern Academy in Maadi (MAM), May 1999

The Strategic HR Business Partner Competencies, Bombardier Transportation March 2013

Management Foundations, Centre for Leadership & Learning, September 2011

Strategic Thinking Skills, CMC for OPS –Strategic Business Unit Learning Track, November 2010

Business Awareness, CMC for OPS – Strategic Business Unit Learning Track, October 2010

Impact & Influence, CMC for OPS – Strategic Business Unit Learning Track, December 2010

Analyzing & Improving Human Performance, American Society for Training & Development,

Agence De Transfert De Technologie Financière (ATTF), Luxembourg, Exploring Best Practices in HR Management, International HR Delegate Seminar, September 2007

Who Moved My Cheese?, Logic Management Consulting, May 2007

Barclays Bank Regional Training, Certified Volunteer Trainer, March 2006

7 habits of Highly Effective People, Stephen Covey, Logic Management Consulting

UK HR Development Conference, Chartered Institute of Personnel Development (CIPD), London, UK April 2004

Job Analysis & Job Evaluation, HAY Group, February 2003

Introduction to Project Management, PMI Institute, August 2003

References available upon request

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