Medical Assistant Customer Service

Holly Travers Fogleman, AAMA, CMA

**** ****** ***** **** ****, #10

Liberty, North Carolina 27298

**********@*****.***, 336-***-****

OBJECTIVE

To become established in a career as a Certified Medical Assistant where my excellent communication, clinical, and administrative skills will be an asset to the facility.

EDUCATION

August 1993-June 1997 SOUTHEAST GUILFORD HIGH SCHOOL, Greensboro, North Carolina

High School Diploma

Achievements: Academic Honor Roll

Organizations: Diving Team, Explorers, FFA

Sept 1997-June 1998 KING'S COLLEGE, Charlotte, North Carolina

Certificate in Medical Office Assisting

Achievements: AAMA - Certified Medical Assistant

Academic Honor Roll - Deans List

Clinical Skills Include: Smiling, HIPPA, OSHA, Patient Care, Injections, Immunizations, Urinalysis, Minor Surgery Tray Setup, Vital Signs, EKG's, Phlebotomy, Triage, Referrals, RX Refills, Suture Removal, Glucose Testing, Rapid- Strep, Flu, Drug, PT/INR, Pregnancy, CBC testing, Quality Controls, Chest and KUB x-rays, X-Ray Measurements, Autoclaving, Patient Education, Diabetic Education, Patient History, Sterilization, RX refills, Referrals, Meaningful Use, CPR Certified, Clinical Communication with patients, doctors, and coworkers in a professional/positive manor.

Administrative Skills Include: Smiling, Multi-line Telephone, Reception, Check In/Out, Oral/Written Communications, Medical Terminology, Insurance Coding/Verification/Billing, Processing Insurance Claims, Customer Service, Appointment Scheduling, EMR, EPIC, Athena, Centricity, Medsoft, Windows, Word, Excel, Data Entry (45+ wpm), Medical Records, Filing, Faxing, Abstracting, Scanning working as a team player to efficiently and effectively meet the needs of the patients and the practice.

Laboratory Skills: Collecting/Processing/Packaging Specimens using proper technique and by regulation.

August 2008-January 2009 ALAMANCE COMMUNITY COLLEGE, Graham, North Carolina

Certificate in Nursing Assisting

Achievements: Certified Nursing Asst., Academic Excellence 4.0 GPA

EXPERIENCE

July 2014 - February 2015 GREEN VALLEY, OB-GYN, Greensboro, North Carolina

Certified Medical Assistant

January 2014-July 2014 SPEAR CLINIC, Summerfield, North Carolina

Certified Medical Assistant

April 2013-January2014 ADVANCED PERSONNEL RESOURCES, Greensboro, North Carolina

Certified Medical Assistant

January 2012-June 2012 CONE HEALTH - LEBAUER HEARTCARE, Greensboro, North Carolina

Certified Medical Assistant

July 2011-Nov 2011 ALAMANCE REGIONAL MEDICAL CENTER, Burlington, North Carolina

Open Door Clinic - Floating Clinical/Administrative Certified Medical Assistant

Feb. 2010-July 2010 ARCADIA HEALTHCARE, Mebane, North Carolina

Certified Nursing Assistant - Home Healthcare Geriatric/Pediatric

March 2009-Feb 2010 MAXIM HEALTHCARE, Burlington, North Carolina

Certified Nursing Assistant - Home Healthcare

Nov. 2002-Jan. 2002 HOMEMAKER/STAY AT HOME MOM, Liberty, North Carolina

Jan. 2002-Nov. 2002 HIGH POINT PRIMARY CARE, High Point, North Carolina

Floating Clinical/Administrative Certified Medical Assistant

REFERENCES Available Upon Request

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