Software Test Engineer

OBJECTIVE

Seeking a challenging position in the field of IT as a Business Analyst/Software Tester/Quality Analyst in a progressive organization where I can utilize my potential that will allow me to improve my skills and contribute in the development of the organization at the same time.

Looking to assume responsibilities and serve as an enthusiastic liaison between internal business and the technical team, and striving to solve any problem in the best and efficient way.

SKILLS & PROFICIENCIES

5+ years of diversified experience in the field of IT and Customer Support such as software testing, placements, sales, customer service.

Java 1.4 and Oracle 11g Training completed successfully with project.

Excellent verbal as well as written communication skills

High patience levels and ability to listen to customers for a longer duration

Strong interpersonal, coordination, and organizational skills

Strong customer service skills

Ability to monitor business accounts

Ability to analyze the customer problems efficiently

Excellent in grasping company details and related market proceedings.

Strong analytical skills in assessing current and future market trends

Proven skills in resolving conflicts

Expert in grasping new company trends, products and policy changes

Effective documentation skills and ability to generate and maintain records

On hand experience in utilizing several computer software

Experience in writing SQL queries to retrieve data and to validate data in the

backend in their corresponding data table.

Extensive knowledge of all phases of the Software Development Life Cycle (SDLC),

Software Testing Process and Testing Methodology (Agile/Scrum, V-Model, Waterfall)

Extensive experience in Black Box testing, Functional, Integration, Database testing

(back end testing) Regression, User Acceptance (Alpha and Beta Testing), System,

UI-testing, Smoke, Sanity testing.

In-Depth knowledge of Software Development Life Cycle (SDLC), Software Testing

Life Cycle (STLC), Defect Life Cycle.

Experience in Gathering Requirements from End Users.

Experience in writing business requirements, Functional Specs, Technical Specs.

Good Understanding of System Requirement and Bridging the Gap between

IT and Business.

Experience in developing Test Plans.

Expertise in creating Test Scenarios, Test cases and executing them. Working knowledge of the key components of a test strategy, test cases and entry & exit criteria.

Comprehensive understanding of QA methodologies, procedures and QA documentation.

Proficiency in defect management, including defect creation, modification, tracking, and

reporting using industry standard tools like Quality Center & HP ALM.

Experience in developing end to end business scenarios for supporting UAT Testing.

Experience working on Production Support and Customer Environments.

Able to work under tight deadlines and capable of handling effectively multiple projects.

Knowledge in QTP/UFT & Selenium Automation tools.

Experience with Back end testing( Database testing).

Experience working in Microsoft Access.

Excellent skills in documentation of Test Artifacts.

Certification & training in C, C++, HTML, DHTML & JavaScript.

PROFESSIONAL EXPERIENCE

Quality Analyst

Jackson National Life Insurance, Lansing, MI

Feb 2012 to April 2015

Curian LLC

Auto Tax Harvesting, Foliofn, Reports

This project allow clients to use the Auto Tax Harvesting feature to save on tax prior to filing tax returns. This enables to be done either in gains or losses encountered due to market change. This feature is first introduced in the capital market industry by Jackson National. Based on the invested securities, we can analyze if the total securities has encountered losses or gains based on the current market, and the same can be made influenced for tax deductions. Foliofn is the main application and backbone of the Curian systems.

Responsibilities:

Involved in gathering requirements.

Created Test plans and Test scenarios.

Wrote test cases and Executed them

Performed testing such as Functional, System test, etc…

Supported User Acceptance Testing ( UAT ) for Business users.

Generated Bug Report using various tools like Bugzilla, Jira, Excel, ClearQuest, HP ALM & Quality center.

Worked closely with the Business and Developers.

Interacted constantly with the Business Clients.

Reviewed functional and design specifications to ensure full understanding of individual deliverables.

Tested backend database in Microsoft SQL, Oracle including validating stored procedures, and triggers.

Identified test requirements from specifications, mapped test case requirements and designed test coverage plan.

Developed, documented and maintained functional test cases and other test artifacts like the test data, data validation, harness scripts and automated scripts.

Executed and evaluated manual and/or automated test cases and reported test results.

Facilitated test plan/case reviews with functional team members.

Identified potential quality issues per defined process.

Ensured all deliverables to meet functional and design specifications per requirements.

Isolated, replicated, and reported defects and verified the fixes.

Recruitment & Placement Consultant

Anthroplace Consulting, Kolkata, India

June 2006 to May 2008

Consultant

Responsibilities:

Using sales, business development, marketing techniques and networking in order to attract business from client companies;

Visiting clients to build and develop relationships;

developing a good understanding of client companies, their industry, what they do and their work culture and environment;

Advertising vacancies by drafting and placing adverts in a wide range of media, for example newspapers, websites, magazines;

Using social media to advertise positions, attract candidates and build relationships with candidates and employers;

Headhunting - identifying and approaching suitable candidates who may already be in work;

Using candidate databases to match the right person to the client's vacancy;

Receiving and reviewing applications, managing interviews and tests and creating a shortlist of candidates for the client;

Requesting references and checking the suitability of applicants before submitting their details to the client;

Briefing the candidate about the responsibilities, salary and benefits of the job in question;

Preparing CVs and correspondence to forward to clients in respect of suitable applicants;

Organizing interviews for candidates as requested by the client;

Informing candidates about the results of their interviews.

Negotiating pay and salary rates and finalizing arrangements between client and candidates;

Offering advice to both clients and candidates on pay rates, training and career progression;

Working towards and exceeding targets that may relate to the number of candidates placed, a value to be billed to clients or business leads generated;

Reviewing recruitment policies to ensure effectiveness of selection techniques and recruitment programs.

Sales Executive

Windsor Honda, Kolkata, India

November 2004 to May 2006

Responsibilities:

Understanding various Honda car models by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.

Developing buyers market place by maintaining contacts with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.

Qualifying buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.

Demonstrating Honda automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.

Closing sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collecting payments; delivering vehicles.

Providing sales management information by completing reports.

Updating job knowledge by participating in educational opportunities; reading professional publications.

Enhancing dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

EDUCATIONAL QUALIFICATIONS

Bachelor Of Commerce (Honors), Accounting & Management, Kolkata University, India

DCM (Diploma in Computer Management), Lakhotia Computer Center, Kolkata, India

Relational database & Software Testing Training from Edureka

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