Medical Assistant Customer Service
Resume:
Kimberly C. Iozzo, NCMA
**** ******* *****, *********, ****** 99515 ● Home Phone: 907-***-**** ● **********@*****.***
OBJECTIVE
Enthusiastic, hardworking and self-motivated individual with excellent interpersonal skills seeking a position that has a team environment to demonstrate my strong work ethic.
HIGHLIGHTS OF QUALIFICATIONS
Over twelve years of customer service experience
Over eight years cash handling/cashiering experience
Experienced in CommSoft, Siebel, and Medasphere
Proficient in a Multiline phone system
Accurately type 45 wpm
Proficient in MS Windows and Medisoft Medical Office Software
Medical Assistant Specialist Diploma for completing over 946 contact hours of hands-on training
PROFESSIONAL EXPERIENCE
Administrative Skills
Windows 2000, MS Word and Medisoft Medical Office Software
Business Communications
Multi-line telecommunication system experience
10 Key by touch
Financial management for medical offices
Accounts Receivables
Skilled in medical office management, reception, scheduling and records management
Medical billing, CPT and ICD-9 coding
Transcribing history & physical, radiology, x-ray reports, progress notes, pathology reports and death & autopsy from physician’s dictation
Clinical Skills
American Heart Association CPR Certified also trained in first aid & defibrillation
Sterile and aseptic techniques
Transcription & medical reports
Pharmacology dose calculation & administration
Venipuncture, blood draws & phlebotomy
Minor Surgeries, Injections
Electrocardiography
Knowledgeable assisting with catheterizations
Anatomy & physiology
Assisting with EKG’s and specialty exams
Urinalysis, hematology, occult blood testing,
Proficient in taking vital signs
pregnancy testing, and quick strep testing,
WORK HISTORY
08/14 – Present Alaska Communications, Anchorage, Alaska – Sales and Service Associate
06/08 – Present What – A – Hooot Pottery and Glass, Carthage, New York – Business Owner
12/04 – 01/06 Alaska Communications, Anchorage, Alaska – Sales and Service Assoc.
10/02 – 12/03 The Children’s Clinic, Anchorage, Alaska – Medical Assistant
12/01 – 08/02 Career Academy, Anchorage, Alaska – Medical Assistant Student
EDUCATION
Career Academy, Anchorage, Alaska
Accredited member of the Accrediting Commission of Career Schools and Colleges of Technology (ACCSCT)
Basic Life Support Healthcare Provider AHA – July 2002
Nationally Certified Medical Assistant Diploma – September 2002
Volunteer Highlights:
Family Readiness Group, Leader
Exchange Host Parent
Nursery Assistant
Child Care Provider
Community Service Projects
PWOC
Kimberly C. Iozzo, NCMA
8831 Pioneer Drive, Anchorage, Alaska 99515 Home Phone: 907-***-****
REFERENCES
Jenn Sewell
Domestic Engineer
PO Box 763
Ft. Drum, NY 13602
Jeana Flood
Manager
Alaska Communications
600 Telephone Ave
Anchorage, Alaska 99503
Elizabeth Tupper-Wilson
Career Services Manager
Career Academy
1415 E. Tudor Road
Anchorage, Alaska 99507
907-***-**** or 800-***-**** (Toll free in Alaska)
Email: *********.******-******@*******************.***
Dr. Stephan Baker
Pediatric Physician
Full Spectrum
2841 DeBarr Rd #23
Anchorage, Alaska 99508
Jan Deters
Nurse Coordinator
The Children’s Clinic
4001 Dale Street Suite 213
Anchorage, Alaska 99508
Dr. Daniel Tulip
Pediatric Physician
The Children’s Clinic
4001 Dale Street Suite 213
Anchorage, Alaska 99508
Contact this candidate