Multi-Unit Manager

TIMOTHY BRUNER

*** *** ***. *****, *********, MN 55371 320-***-**** *********@**********.***

CAREER_PROFILE

Skilled performance-driven manager with strong experience in retail store operations. A “corporate troubleshooter”adept @ resolving shortfalls in revenue and difficult employee issues. Excellent problem solving skills and an ability to improve procedures and processes. Seeking a position where I can continue to use my abilities to help an organization improve their operations and build revenue.

Expertise Includes;

Project Management Managing People

Problem Solving / Conflict Resolution Maximizing Revenue

Communications

SKILLS_&_ACHIEVEMENTS

MANAGING_PEOPLE_TO_INCREASE_CUSTOMER_SERVICE

Increased staff levels necessary to meet Corporate Customer Service Standards

RESULT: Correct staff levels provided cleaner facilities, resulting in an increase in the customer

base and higher sales and profits.

PROBLEM_SOLVING

Became Corporate “Troubleshooter” to resolve shortfalls in revenue and employee issues

* Revenue target was short of budget goals; do to lack of teamwork and proper portion control

* Re-wrote employee training to incorporate attention to “proper portion” and immediately

began training new & existing staff to foster teamwork between them

RESULT: Revenue increased immediately

MAXIMIZING_PROFITS_/_REVENUE

Improved the downtime of laundry equipment from 30% to 15% by performing minor repairs in-house

RESULT: Reduced the machine down-time to a minimum, increasing sales by 25%

PROJECT_MANAGEMENT

Appointed Project Manager to remodel existing, operating facilities (laundry & restaurants) without interrupting customer service

RESULT: The project was completed on time, within budget and without interrupting customer service

EMPLOYMENT_HISTORY

OFFICE MANAGER/ACCOUNTS PAYABLE CORINDATOR

MN TOWING, Lorreto, MN 2015

Report directly to ownership about the day to day operations

Kept the lines of communications open with the vendors

Create and implemented systems for drivers and office staff

Increase accountability by having weekly employee meetings

DRIVER

LASALLE BRISTOL, Montevideo, MN 2013-2015

Pick, pack and transport products to several locations in Minnesota

Reconcile invoices of the inbound and outbound freight, then

made any necessary corrections

OWNER/OPERATOR

B&E PROPERTIES, LLC, Milwaukee, WI 2006-2012

Project and Building manager for 18 units in 4 locations

Constant communications and job site visits with all vendors during projects

Created, implemented, and used all systems in the operations

Filing of all county and state forms necessary for tenants

GENERAL MANAGER

FAMILY DOLLAR STORES, INC, Milwaukee, WI 2005-2006

Supervised 8-12 employees and 2 Assistant Managers

Initiated the management communications log

Increased sales by 20% in the first month

Performed audits on cash and inventory throughout the store

DISTRICT MANAGER

LUCKY SPIN LAUNDRIES, Milwaukee, WI and Minneapolis, MN 2004

Supervised stores in Milwaukee, WI and Minneapolis/St. Paul, MN

Managed 30 employees and Supervisors by staying in constant contact

Performed weekly machine and cash audits to ensure accuracy

Kept machine down time to a minimum by reviewing reports,

contacting vendors and performing follow-ups

Transitioned operations of these stores to the new owners

AREA COACH

SPINCYCLE LAUNDRIES, LLC, Milwaukee, WI 2002-2004

Supervised 10-15 employees

Performed some Human Resource duties by interviewing, hiring and contacting corporate to continue the process

Facility and machine maintenance, contact outside vendors for repairs

GENERAL MANAGER

MILOS (BIG MIKES SUPER SUBS), Minneapolis, MN 2000-2002

Placed in a new store after initial training in Madison, WI

Increased sales 10% and 12% respectively

Pilot store for new products, added second sandwich station to accommodate

Increased sales

Trained staff and supervisors for proper portion control to decrease costs,

Manager Trainer for Minneapolis and St. Paul Market

GENERAL MANAGER

BRUEGGER’S BAGEL BAKERY, Minneapolis, MN 1995-2000

Promoted from Manager to General Manager in six months

Managed numerous locations throughout the metro area

Trained my own staff, including my supervisors, some later became managers

Manager Trainer for my immediate market area

OPERATIONS MANAGER

BAKERS SQUARE, Minneapolis, MN 1994-1995

ASSISTANT MANAGER

KFC NATIONAL MANAGEMENT CO., Minneapolis, MN 1991-1994

ASSISTANT MANAGER

HOLIDAY STATION STORES, Minneapolis, MN 1991

EDUCATION

Bachelor’s Degree: Accounting Minor: Business Administration

Southwest State University May 1991

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