Administrative, Customer Service, Sales
Resume:
Jennifer L. Mikan
Readyville, Tennessee 37149
Cell: 615-***-****
**************@*****.***
OBJECTIVE
Immediately seeking an opportunity to provide excellent customer service in a professional setting.
EDUCATION
Motlow State Community College Smyrna/McMinnville, Tennessee 2010 -2014
Associate of Science in Pre-Nursing, GPA: 3.08
My experience at Motlow was long, stressful, and rewarding. It took me a while to figure out what I wanted to do with myself and with the help of my professors; I really believe I have found my calling in the Medical Field. I feel they have provided me with the knowledge needed to ensure that I would be an asset to any facility that gives me an opportunity.
SKILLS
12 years experience in guests services. I have the ability to learn quickly. I am CPR and AED certified by the American Heart Association.
WORK EXPERIENCE
TrustPoint Hospital, Murfreesboro Tennessee 04/2015 - 08/2014
Administrative Receptionist
In this position I was responsible for the telephone switchboard throughout the hospital, placement of outgoing calls and for the paging system. Responsibilities also included registering and admitting/discharging patients and also greeting visitors.
Spa Buzz, Nashville, Tennessee 06/2012 – 09/2012
Sales Agent
Seasonal, sales position. I traveled throughout the Greater Nashville area as well as Middle Tennessee to provide knowledge of spa treatments and sell customized spa packages for various Medical Spas, Day Spas, and Salons.
Murphy Oil, Murfreesboro, Tennessee 08/2009 – 05/2010
Cashier
Along with providing exceptional customer service, I was responsible for tracking inventory of the facility along with sending off daily reports to corporate headquarters.
Olive Garden, Murfreesboro, Tennessee 09/2008 – 07/2009
Hostess
In a very fast paced setting, myself along with my team were responsible for greeting guests and organizing seating arrangements which included maintaining the flow of the dining room and preparing for large parties and most importantly ensuring that all quests had an excellent dining experience. Occasionally I assisted in the kitchen, pulling and running food for servers.
Spa Buzz, Nashville, Tennessee 01/2009 – 07/2009
Sales Agent
Shell Vacation Club, Kapaa, Hawaii 07/2007 – 09/2007
Off Post Consultant
Sold island activities for a time share resort
Crye-Leike Realtors, Murfreesboro, Tennessee 05/2006 – 07/2007
Receptionist
My responsibilities included assisting the Office Administrator and 20+ Agents with day-to-day issues that included answering phones, filing charts, and faxing documents. More importantly I greeted potential as well as existing customers and made sure the process of their listing, pending, and closing properties were handled promptly and correctly.
Gemini Sales Inc., Coral Springs, Florida 11/2004 – 04/2006
Subscription Sales Agent
This included selling magazine subscriptions door to door across the east coast.
JCPenney Hair Salon, Murfreesboro, Tennessee 05/2002 - 06/2004
Receptionist
In this fast paced position I was responsible for selling retail, scheduling appointments and greeting guests. I also assisted my Salon Manager and 20+Hairstylists with monthly reports and maintained the upkeep of our work area. I also had the privilege of providing our guests with information and advice on products sold and helped them with any issues they may have had.
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