Customer Service Human Resources Accounting/Bookkeeping

katherine Smith

**** * ********* *** 903-***-****

Tyler, TX 75701 ******.*****@*****.***

Professional Objective

A challenging position that will capitalize on acquired expertise and experience while providing opportunities to grow and contribute uniquely to the success of the team.

Technical Skills

Systems:Windows XP, Vista, 7, 8, 8.1

Software: MS Word, Excel, Outlook, Power Point, OneNote, Access, IE, Chrome, Firefox, Ormed, Epic, Mckession (Practice Partner), Adobe pro, Peach Tree, Quickbooks

Applied Skills: AP/AR, Human Resources, GL Reconciliation, Personal Assistant Skills

Employment History

Trinity Mother Frances Hospital 2014 – Current

General Ledger Assistant

Reconcile multiple General Ledger accounts for years 2012, 2013, 2014 & 2015

Prepare accounts for year-end audit review

Sort bank Statements for Shaddow Accounts and Remote Deposit Locations

Reconcile Multiple Remote Deposit Locations deposits at clinics made into multiple bank accounts

Prepare monthly bank reconciliation of the Flexible Spending Account (FSA).

Perform account reconciliations of all balance sheet accounts

Reconcile selected general ledger accounts

Write journal entries for reclassification of expenses as needed

Assist Business Office with annual inventory.

Check for miscalculations/misapplications and report errors; complete corrective data-entry.

Run AP checks Bi-Weekly as well as electronic payment systems through Amex, Visa and ACH daily

Reconcile Credit Card Statements for 75+ remote locations with Amex breakout and trust commerce data for miscalculations and misapplications

City of Tyler 2013 – 2014

Human Resources Specialist

Provides administrative support to the Human Resources Director on all personnel matters and assists with payroll processing.

Performs customer service functions by answering employee requests and questions.

Conducts benefits enrollment for new employees.

Verifies I-9 documentation and maintains books current.

Submits the online investigation requests and assists with new employee background checks.

Conducts audits of various payroll, benefits or other HR programs and recommends any corrective action.

Forecasting and Budgeting for the HR Department of the City of Tyler

Updates HR spreadsheet with employee change requests and processes paperwork.

Assists with processing of terminations.

Assists with the preparation of the performance review forms.

Assists HR Director with various research projects and/or special projects.

Assists with recruitment and interview process.

Assists with the various employee discount coupons by contacting companies for coupons as directed by HR Manager.

Schedules meetings and interviews as requested by HR Manager.

Schedules conferences by reserving facilities at local hotels and/or restaurants.

Makes photocopies, faxes documents and performs other clerical functions.

File papers and documents into appropriate employee files.

Assist or prepare correspondence.

Prepare new employee files.

Processes mail.

Hibbs Hallmark & Co. 2012-2013

Underwriter

Organizing and arranging loan approval packages

Reviewing consumer and residential loan applications, including gathering credit history and other relevant background information, such as cash flow records and debt to income ratio data

Provide support for health, life, mortgage, property, and casualty insurance underwriter

Input relevant data and prepare quote letters and other required policy documentation.

Scanning in policies and quality reviewing claim information

Sorting and Delivering Mail for an office of 200+ people

Conquest Property management 2008 – 2010/ 2010 – 2012

Bookkeeper (2009-2012)

Administrative Assistant (2008-2009)

Perform computer input of monthly payroll of 5 employees, as well as prepare related requisitions for withholding, annuities, benefits, etc. Perform electronic deposit function; complete computer reports to verify accuracy.

Prepare Monthly Property Management Reports for 300+ properties for 100+ owners with reconciled monthly quarterly and annual reports of revenue and expenses according to GAAP standards.

Receives, approves, and, when necessary, investigates client's accounts payable invoices and cut checks monthly for expenses and contract labor.

Codes payables for accounts payable clerks to input.

Communicates (both in verbal and written form) with clients, client suppliers, vendors, and banking contacts.

Keeps track of client assets.

Handles client mail.

Prepare and complete monthly, quarterly, and annual federal and state payroll and accounting reports as required, including W-2, W-3, and 1099. Insure accurateness by balancing monthly.

Keep up with payroll-related federal and state law and regulation changes. Assist with budget and audit preparation as assigned.

Work with highly sensitive data input and security

Work Multiple Line Phone System with high call volume and multiple walk-ins

Act as backup to other department positions;

Assist department by answering phone and directing caller to appropriate person;

File requisitions, invoices and purchase orders.

Write purchase orders and code requisitions as needed.

Assist in reconciliation and posting of general cash receipts

Education

University of Texas – Tyler 2010- Present

60 Credit hours Completed

9+ hour student while maintaining full-time employment

Long term goals include becoming an external/internal auditor after graduation

ROBERT E. LEE – TYLER, TEXAS 2003 – 2006

General Studies

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