HOSPITALITY/FRONT DESK
Resume:
Fort Lauderdale, FL **308
*******@*****.***
December 2, 2015
Dear Sir/Madam,
I am a college graduate from Katharine Gibbs in New York City and received my Associates degree in, Fashion Design and Merchandising. I was attending Broward College for a Bachelors degree in Radiology, in the state of Florida. I have over 20 years in Administrative experience in all diverse types of businesses (see attached resume). I moved to Florida five years ago and I am currently seeking employment at this time. I am responding to the position available at your company.
I am a very energetic person, down to earth and a quick learner. I work well and get along great with others. I am able to remain flexible and resilient during stressful situations and to respond to changing priorities. I accept new techniques and procedures quickly and employ them immediately into daily job functions. In fact, much of my job during a recent transition period has been to effectively handle assignments outside of my daily functions. I am able to prioritize tasks effectively while demonstrating tact and diplomacy in communications. I am the epitome of a team player. My salary requirement is negotiable.
I have attached my resume. If you have any questions please feel free to call me.
I look forward to further discussing my future and the opportunities within your company.
Thank you for your time,
Marlene González
2121 North East 51st Court
Fort Lauderdale, FL 33308
*******@*****.***
MARLENE S. GONZALEZ
OBJECTIVE
Obtain a position that allows me to utilize my organizational,
Communicational skills and extensive experiences.
EDUCATION
Katharine Gibbs -Degree: A.A.S. Fashion Design and Merchandising -2003
Broward College -Degree: A.A.S. Radiology -2008 – (Pending/Postponed)
Certificated-Life Skill Coordinator.
COURSES
Intermediate Algebra English Composition I&II
Human Anatomy & Physiology I&II A&P Lab I & II
Public Speaking Literal Art I & II
Marketing I & II Writing Skill I&II
General Psychology Skills & Reading Computer Literacy II
INTERNSHIP
EMME COLLECTION New York, NY
Assistant Designer
Coordinate showroom presentations and displays, filing lab dip sheets,
Organizing proto samples by seasons and style numbers, presentation
Boards and Designed Color Cards
SKILLS
Fluent in Spanish, Proficient in Windows 7/ 2010, Microsoft Office 2010
(Word, Excel, PowerPoint, Outlook), Traverse, Internet Explorer, Adobe
Photoshop 7, Illustrator 10, Mood Boards, G-mail, All Script, Lytex, Nuesoft, Sycel,
Zimbra, Facebook, Twitter, Microsoft office, Quick Books (POS).
EXPERIENCE
2013- PRESENT KINGS UNLIMITED, LLC Pompano Beach, FL
(Cigar Company-Distributors)
Administrator assistant to the CEO/Coordinator/Front desk/Marketing
Answering phone; organized clients sales orders; weekly excel reports (POS)
Meeting and Greeting clients; following up on re-sales
Scheduling/Maintaining appointments/responding to heavy emails
Placing ads in magazines for publications for cigar brand advertisements
Organizing events, travel, hotels for out of state conventions (Cigar Events)
Setting up booths with supplies, props, furniture, equipment and showcases for the events
Booking flights, car rentals and hotel commendations for the marketing team.
Assisting with graphic designers with ideas for the advertisements
Organization the Humidors with merchandise and taking inventory
Assisting with social media updates such as Twitter and Facebook
Making 1000’s of labels with Barcodes
2012- 2013 ALL ABOARD THERAPY, LLC. Coral Springs, FL
(Speech Therapy and Occupational Therapy Service Clinic)
Scheduling Coordinator/Office Administration/Front desk
Answering phone; organized patient’s medical charts; weekly excel reports
Meeting and Greeting patients; insurance verifications
Log-in patient’s Referral/Intake information to the data base system
Scheduling/Maintaining over 100 patients per day
Managing/Scheduling weekly schedules for 16 therapists with 20 to100 patients weekly each.
Calling patients for to confirm appointments
Collecting Co-pays and checked-out patients
Scheduling consults with Collaborating Agency
Organized client charts for Department of Children and Family audit inspection
Kept Records/Charts and Progress Reports on patients
2009 – 2012 FLORIDA COMMUNITY ALLIANCE, INC.
(Non-profit: Mental Health Services) West Palm Beach, FL
Client Case Coordinator/Office Administration/Front desk
Answering phone; organized patient’s medical charts; weekly excel reports
Meeting and Greeting patients; insurance verifications
Log-in patient’s Referral information to the data base system
Called patients for Intakes and made appointments for Orientations.
Preformed In-Service Presentations to outreach programs
Member of the Advisory Broad with Collaborating Agency
Call Caregivers to follow-up with out-patients weekly activity behaviors
Called client’s Probation Officers to update information on progress regarding clients
Organized client charts for Department of Children and Family audit inspection
Kept Records/Charts and Progress Reports on patients/Made & Confirmed appointments
Assist in teaching Anger Management, Substance Abuse, & Consequences of Crime Classes
2007 – 2009 CONSULTING SOLUTIONS Pompano Beach, FL
Receptionist/Front Desk/Office Administration/Data Entry
Light Bookkeeping
Issuing invoices to clients
Providing general administrative support
Answering phones; organized files
Faxing coping, heavy filling, mail out Tax Returns to I.R.S.
Accounting receivable/Accounting a payable
Meeting and Greeting clients
Scheduling/Confirming appointments with Outlook program
2004 – 2006 DOMAIN PROPERTIES New York, NY
Listing Director/Real Estate Administrator
Logged real estate data
Updated database with real estate listings, apartment availabilities and
Building amenities
Created vendor, apartments and building information by using
On-Line Residential program.
Coordinated with Vendors, Landlords and Management Companies
Regarding updates on current listings
Approved ads for apartment rentals/sales in Craigslist and the New
York Times
Trained new agents on how to use Domain Database System
Issued invoices to management companies
Assisted C.F.O. with bookkeeping
Networked Administrator duties included creating network accounts
For new agents (usernames, e-mail addresses, grant access to
Network printers) in a Windows 2000 Active Directory environment
2003-2004 JOHN HARDY COLLECTIONS New York, NY
Repair, Returns, Receiving Department/Data Entry
Reported directly to the Chief Financial Officer
Maintained daily log of all incoming packages
Inventory all incoming customer repairs via scanning and labeling each
Repair with barcodes
Prepared repairs for shipment to repair service in Bali
Used Microsoft Access and Traverse to create invoices for special orders
Created a new system to record all customer returns to make return process
More efficient
Worked directly with jewelry to verify inventory of customer’s returns
Designed and sewed drapes in the showroom and table covers
Assisted with assembling tables and organizing showroom displays
1993-2003 EXTREME TALENT Queens, NY
Office Administration/Data Entry
Support to Chief Executive Officer and Senior Managers
Opened communications for new business
Managed employee schedules
Hosted main events
Bar services, events coordinator
Handled sales, accounting and lite bookkeeping
1991–1993 MARTIN C. LIU & ASSOCIATES New York, NY
Immigration Law Administration (Legal Secretary)
Held a position that required a high level of organization, flexibility
Worked under stringent deadlines
Handled multiple projects on a continual basis (Labor Certification, F-1 Visa
Student Visa processing, Immigration Application Amendments)
Worked with several cases thru approval for Green Cards
Worked on divorce cases and passports
Arranged logistics for travel, hotel reservations, car rental, conference rooms
Provided general administrative support
Maintained employee records
Worked directly with employees, answered questions regarding benefits and
Medical claims
Projects as required: presentations, organizational charts, calendar management
Planned and coordinated company parties and special events
1987–1991 BROADWAY CURTAINS New York, NY
Administration/ Sales Manager (retail)
Sales clerk, stock person
Set up store displays
Answered phones; inventory, organized showroom
Lined up samples by color, style, and size
Faxing coping, heavy filling, mail out catalogs
I ALSO HAVE 7 YEARS EXPERIENCE IN RETAIL AND MERCHANDISING.
*References Available Upon Request*
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