Customer Service Office
Resume:
Daniel Scott
**** ******* **** ******* **** Apt A
Norcross, Ga. 30092
******@*****.***
Objective
A full time position within your company.
Profile
* ***** ** ** ******* of Head Office Nichii Gakkan Company Tokyo, Japan.
4 years experience in HR Section, Head Office, Nova Group Tokyo, Japan.
6 Years experience teaching training and managing at Nova Group Japan.
5 years experience general teaching, MBA prep and Kids teacher.
4 Years experience in US Navy onboard Submarines.
Goal-oriented individual with strong leadership capabilities.
Organized, highly motivated, and detail-directed problem solver.
Proven ability to work in unison with staff in multicultural office.
Flexible with schedule and work location.
Education
Bridge TEFL 60 Hour TEFL Course 2008
B.A., Political Science/International Relations Bemidji State University 1992-1996
US Navy Logistics Management School Meridian, Mississippi 1990
US Navy Submarine School Groton, Connecticut 1988
Relevant Experience & Accomplishments
Program Coordination
Successfully overhauled Nova Groups Visa renewal and tracking program.
Formulated, wrote, and implemented in house operation manuals.
Developed Nova Groups Contract renewal and tracking program.
Nichii Gakkan visa type change and overseas visa processing coordinator.
Trained new staff at East Japan Immigration Training Center.
Management/Supervision
Domestic and Overseas recruiting coordinator for Nichii Gakkan, Coco Juku schools.
Directed recruitment and retention of instructors for Nova Group East Japan.
Conducted over 550 domestic/overseas interviews.
Trained, supervised and evaluated Language Instructors for Nova Group over a 6 year period.
Directly managed 6 schools and 36 Instructors in Ibaraki/Chiba for Nova Group.
Assisted in staff achievement of sales targets.
Successfully developed and implemented new centralized training programs at Nova Group Japan.
Conducted in house orientation to groups of between 50 to 100 new employees.
Responsible for Airport planning coordination and pickup of new recruits.
Employment
US Navy (Submarine Service USS Alabama, USS Drum, USNS Mercy)
Logistics specialist tasked with inventory control, repair parts issuing and requisitioning as well as high level of customer service. Supply chain management.
1988-1992
Line Chef Stats Sports bar
Oversaw daily menu planning, cost control and general duties within the restaurant.
Nova Group English Instructor May 1994-Dec 2003
Instructor Trainer and Head Teacher in Ibaraki responsible for the administration of over 6 schools and over 36 Instructors
1994-1996
Nova Group Head Office Tokyo Japan Dec 2003-March 2008
HR Section supervisor responsible for the administration of over 3500 instructors in over 450 branches in East Japan.
Domestic/Overseas Visa processing and Type Changes
Domestic/Overseas Recruiting of Instructors
Interac ALT
Teaching English at 3 Elementary Schools April 2008-March 2009
in Toride Ibaraki Japan.
Taught classes from between 10 to 30 students.
Assisted homeroom teachers with English instruction and classroom management.
English Village: Yaesu/Ginza branches
MBA Prep and English Instructor. March 2009-March 2010
Edited, proof read text/presentations from mostly financial services sector.
Taught business courses for everyday conversations as well as
specialized business courses based around student needs.
English Now
Adult and Kids English Instructor. March 2010-June 2012
Prepared monthly reports on student progress.
Wrote evaluations on student performance during the year.
Nichii Gakkan Head Office
HR Section supervisor responsible for domestic June-2012-July 2015
and overseas recruiting
Administrative duties, instructor tracking, and performance monitoring, problem solving.
Overseas Domestic Visa processing/Type Changes, accommodation, labor standards, and other day to day issues.
Freelance/Contracted: 1997-2015
Japanese Immigration Training Center, Norinchukin Bank, Japanese FSA,
Japanese METI, Fuyo General Lease, Hitachi Corporation.
Computer Skills: MS Office, Apple Pages, Open Source Office
Contact this candidate