HUMAN RESOURCES EXECUTIVE
HR Management w Employee Relations w Training and Development w Employee Engagement w Compensation and Benefits w Recruiting, Hiring, Onboarding, Retention w
Performance Management w Human Capital Management w Conflict Resolution w Policy Development w Healthcare Reform w Payroll Management w Union Avoidance w
Multi-State - Multi-Site w Organizational Change
More than 15 years as successful HR professional, with Master’s degree, SHRM-CP, PHR, and Six Sigma certifications. Experience producing multi-million dollar additions to the bottom-line. Expertise in both high-growth and Fortune 500 organizations, excelling at human capital management, employee relations and retention, training, recruiting, and performance management. Several years demonstrated accomplishments working effectively with C-Suite to positively impact the growth of the business. Adjunct Professor and proven communicator with an emphasis on listening effectively to encourage participation with constructive outcomes.
CAREER ACCOMPLISHMENTS
Conserved more than $10 Million in EEOC liabilities; received “Dismissal and Notice of Right to Sue” letters for 98% of EEOC charges over seven years
Saved client more than $150,000 by uncovering and resolving long-term benefits calculation errors, recovering payroll overpayments, and initiating WC audit
Substantially enhanced bench strength, talent acquisition, and retention over 18-month period; designed and led company-wide ‘Corporate University’ as well as effective Interview training programs for 120+ managers
Achieved savings of $1M+ within one year by revamping compensation structure for 1,000+ instructors following purchase of 11-campus school group. Spearheaded shift from exempt to hourly instructors and designed pay scale for each employee
Using Six Sigma processes, played significant role analyzing Highly Promotables’ turnover frequencies. Developed exit tracking tools and new processes to determine specific reasons for employees leaving; led team in developing coaching tools to help understand expectations of High-Potential group
Saved several hundreds of thousands of dollars by introducing Consumer-Driven Healthcare culture into organization; helped employees understand, appreciate benefits
PROFESSIONAL EXPERIENCE
DIRECTOR, HUMAN RESOURCES
Surya, Atlanta, GA Mar ‘15 – Oct ’15
Private, family-held home décor Designer, Manufacturer and Distributor (1 year)
Thirty-five year old company with no existing Talent or HR practice prior to arrival; successful building the Talent Management & HR Department, including recruiting, hiring and retention, learning and development, organizational improvement, compensation, benefits, and recognition programs. A trusted partner on people, organizational, and business issues, and a significant contributor to leadership team as Director of HR.
Decreased turnover by 25% via creation and implementation of effective Recruiting, Onboarding, and Retention Practices
Developed and put into practice Org-wide Job Specifications Initiative, building competencies and expectations, while standardizing tasks across more than 150 positions
Direct Reports included Corporate Recruiter, Chief Instructional Designer, and HR Coordinator for 250 employees
Steve Lovig. 404-***-****. Pg 2 of 3
HUMAN RESOURCES CONSULTANT (Short-term Contracts) Jan ‘14 – Dec ‘14
Robert Half HR Services, Atlanta, GA (1 year)
Publicly traded (symbol: RHI); FORTUNE magazine's list of "Most Admired Companies"
As Acting HR Director, helped Leadership Teams focus on building & sustaining highly effective and efficient organizations, by providing HR Consulting expertise.
Saved client more than $150,000, uncovering and resolving long-term healthcare errors, and payroll overpayments
Initiated WC audit, projected to save client $95,000 annually
Helped conserve executive’s time and expenses by compiling and streamlining numerous Employee Engagement policies; solidifying consistency across various business units
Clients included Manufacturing facility; Automotive Solutions Organization; Home Improvement Retailer; Wealth Management firm
VICE PRESIDENT HUMAN RESOURCES 2005 – 2013
ATI Enterprises, Inc., Ft. Worth, Texas (8 years)
Private Equity-owned Multi-State / Multi-Site Trade Schools and Colleges
Formulated, implemented, and managed all HR functions for School Group with no previous HR structure, supporting C-Suite and more than 2500 employees. Supported strategic business objectives, ensured compliance with agencies, labor and employment laws. Managed staff of 10.
Delivered $10M+ in savings by conducting investigations, and authoring impactful EEOC position papers, instituting formal complaint procedure, and training managers on effective communication
Received “Dismissal and Notice of Right to Sue” letters for 98% of EEOC charges over seven year period
Drove revenue, as part of Executive Team, from $60M to $300M, from 8 to 22 campuses; 500 to 2500 employees; collaborated with other Executives to grow business with key role in due diligence / integration activity
Controlled $11M in healthcare purchases; negotiated, selected lowest cost, most effective programs
Administered $1M HR budget and educated managers on Employment issues, including employment law, effective interviewing, communication techniques, and compensation parity
Provided oversight to Recruiting, Succession and Career planning, Payroll, and Benefits
Reported to CEO; HR Director from ’05-‘10; promoted to VPHR Sept 2010
HUMAN RESOURCES MANAGER (Corporate) 2000 – 2005
Kaplan Higher Education Corp., Roswell, Georgia (8 years)
Publicly traded, wholly owned by Washington Post (symbol: WPO); Multi-State / Multi-Site Trade Schools
Thirteen year old company with no existing HR area before arrival; successfully built, cultivated and orchestrated daily HR functions supporting more than 3500 employees in this high-growth sector of Kaplan Inc.
Substantially enhanced bench-strength, talent acquisition, and retention over 18-month period by designing and leading Company-wide ‘Corporate University’
Designed and facilitated effective custom-created workshops and seminars, including Evaluative Interviewing, Non-Harassment and Discrimination, Leading Edge Communications, and Performance Documentation Management programs; delivered to 120+ business leaders
Played key leadership role expanding from 38 campuses in seven states to 83 in dozens of states, resulting in Kaplan Higher Education Corporation becoming leading revenue producer for Kaplan
Resolved more than 50 disputes (including several in California), saving more than $1,000,000 in legal fees and court costs
Achieved savings of $1Million+ by revamping compensation structure for 1,000+ instructor following M&A, purchase of 11-campus school group
Steve Lovig. 404-***-****. Pg 3 of 3
HUMAN RESOURCES SPECIALIST, BUSINESS ANALYST 1995 – 1999
GE Capital, Atlanta, Georgia (5 years)
Publicly traded Fortune 100 member (symbol: GE); Finance arm of General Electric Corporation
Active participant in extensive Six Sigma training; identified business problems, devised effective and efficient solutions; successfully completed several projects, earning Six Sigma Certification.
“Employee of the Year”, based on HR Excellence, for two consecutive years
Investigated, mediated, resolved dozens of inquiries on HR issues, healthcare concerns, harassment concerns
Using Six Sigma processes, played substantial role analyzing Highly Promotables’ turnover frequencies. Developed exit tracking tools, new processes, managed team in developing coaching tools for executives
Invented, rolled-out, facilitated highly successful Behaviorally-based Interviewing workshops, training more than 100 members of hiring teams
Hand-picked by Senior VPHR and promoted from HR Generalist to Business Analyst
ADJUNCT PROFESSOR / PART-TIME FACULTY 1999 – 2015
Kennesaw State University, Kennesaw, Georgia (15 years)
3rd Largest University in Georgia, with more than 32,000 students
Well-respected, popular professor, consistently earning high teaching evaluations.
Using Socratic and interactive instructional methods, educated Senior-level College students in Human Resources & People Strategy, Employment Law, and other Business courses, via classroom and online platforms
Developed effective syllabi and curriculum; interactive and helpful coursework tools
EDUCATION and CERTIFICATIONS
MS, HUMAN RESOURCES MANAGEMENT w National-Louis University
BS, PSYCHOLOGY w Kennesaw State University
SHRM-CP (“Certified Experienced Professional in Human Resources”) - SHRM
PHR (“Certified Human Resources Practitioner”) - HRCI
SIX SIGMA Certification / Quality and Business Improvement Methodologies - GE
CERTIFIED TRAIN-THE-TRAINER Targeted Selection Interviewing - DDI
PROFESSIONAL and VOLUNTEER AFFILIATIONS
Chair - Governmental Affairs Committee; Marketing Coordinator; “Ambassador”
Society for Human Resource Management - Atlanta Chapter
Leader "Alumni-2-Student Mentor Network"; Board of Directors, Alumni Assoc.
Kennesaw State University
Volunteer Resume Building; Interviewing skills; Job Search Protocols
Roswell UMC Career Networking
GA Department of Labor