Social Media Marketing

GND

Graves De Armond

**** ****** ****** *******, ******** 48210

T: 313-***-**** E: **********@*****.***

Objective Social Media consulting, optimizing and analytics available for b2b, b2c and nonprofit organizations.

Experience Blue Cross Blue Shield of Michigan, Social Media Analyst Feb 2013 ~ April 2015 Managed monitoring of all Social channels, managed listening for several thousand items and weekly listening reporting from team of 8, customer support interactions on social channels and liaison with CSRs, security and password management for all corporate social channels, analytics, reports, team representation at public and corporate events, supporting marketing PR and advertising as needed.

De Armond Consulting, Owner May 2007 ~ Feb 2013

Organization dealing with web design, business identity and form/publication creation, database development, logo design, freelance writing.

Guinness Atticus, Owner/Consultant 2003 ~ Present

Dealing with Social Media Marketing, SEO, CRM, analytics, training, guest lecturer and consulting. Education Full Sail University Sep 2010 ~ Jul 2012 BS/MS, Internet Marketing

Henry Ford Community College Sep 2008 ~ Jul 2010

Associate of Arts and Sciences (A.A.S.), CIS - Web Design Macomb Community College Sep 1987 ~ Jul 1989

Associate of Science (AS), English Language and Literature Grand Valley State University Sep 1984 ~ Jul 1987

General Studies/Music/English

Skills Online Advertising, Content Management, Logo Design, Online Marketing, Microsoft Office, CMS, Volunteering, Google Adwords, WordPress, Email Marketing, Internet Strategy, Brand Development, Photoshop, Adobe Creative Suite, YouTube, MS Project. Content Strategy, Social Media Marketing, Social Networking, Web Design, Copywriting, iOS, Flash, Social Media Measurement, Dreamweaver, Android, Facebook, SEO, Mobile Marketing, Web Analytics, Microsoft Project, Website Development, Blogging, E-commerce, Google Analytics, User Experience, Social Media, Digital Strategy, CSS, Digital Marketing, Customer Engagement, Apple, SEM, Volunteer Leadership, Interests Driven by interests in accessibility, Detroit and Connections. References Available on Request

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