Customer Service Project Manager
Resume:
Candace W. Phillips
Norwood, NC 28128
Goal:
My goal is to accomplish the goals and objectives of my employer. To have a position which provides involvement in the decision making process, and to have continued upward mobility.
April 2015-Present
Arrowood Manufacturing, Norwood, NC
I began my employment as an Administrative Assistant. I quickly was promoted to the Assistant Project Manager. My duties of taking a project from beginning to end include but are not limited to: Maintaining all required information within the scope of Job and Cost Summaries; Ordering of job materials while negotiating vendor cost; Receiving, labeling, and placement of all materials on a job per job basis; maintaining all applicable paperwork to include scheduling and maintaining the itineraries of each installer.
May 19, 2014-April, 2015
ABM/Corning, Midland, NC
To insure all safety measures are met, I currently work within the Housekeeping department. My duties include, but are not limited to, removing all broken glass in the production area and cleaning the equipment that produces the product.
April 2013-March 2014 / November 2013-March 2014
Pho Super 9, / Mr. Transmission
I worked part time with both employers in Raleigh, NC as listed above to insure my ability to meet my financial obligations.
While at Pho Super 9, I worked as a waitress offering the best of quality customer service to the patrons.
During my employment at Mr. Transmission, I answered all incoming calls, forwarding them on to the appropriate area; I organized and invoiced all accounts payable; I assisted all customers with providing quotes of cost of repairs, accepting payments for services, etc. I also maintained a nice and clean environment for walk-in customers.
February 2012-April 2013
CSL Plasma, Durham, NC
I began my employment with CSL Plasma as my first position after receiving my Phlebotomy Certification. My duties consisted of the following: Extensive clerical duties that included the input of confidential data of each plasma donor; assisting in the determination of the suitability of donors that underwent plasmapheresis; responding to and assisting with handling donor reactions in accordance with guidelines; monitoring equipment calibration to ensure stability of the product; building rapport with donors to ensure overall customer satisfaction with the center to support long-term donation; assisting our on-staff nurses with vital stats and more.
*Miller Motte College-Paralegal Program –Associate in Science (Honor Student)
*Albemarle Medical Services-Clinical Rotation
* Stanly Community College-Phlebotomy Certification
*East Wake High School-Diploma in General Education
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