Sales Customer Service
Resume:
BRENT J. HAVENS
Oak Harbor, Ohio 43449
*********@****.*** 419-***-****
OBJECTIVE
Obtain a sales/management position where I can utilize my proven consultative sales approach and management skills to help my prospects and customers achieve their business objectives while at the same time helping my employer achieve their revenue goals.
EXPERIENCE OVERVIEW
2015 –Present
Carter Lumber Company
General Manager mason components Truss and Panel Division
Oversee all aspects of operations and productions.
P&L statements
Hire, Fire, Review all employees in the production and administration
Create proper flow for material for production
Inventory control
Order goods, lumber, plates, hangers, and all necessary products needed
Organize product for delivery
Sales, customer relations on raw products and finished goods
2013-2015
Territorial sales manger
Famous supply, Fremont, Ohio
Sales of building products, hvac, kitchens, baths, windows, doors
Sales reports
Prospecting new customers
Delivery and logistics
2010 – 2013
Efficiency Insulation, Genoa OH, specializing in providing energy efficient products
Operations Manager
New business development
Consulted with clients to analyze their needs and developed product packages to meet their needs
Crafted solutions to create client value and maintain maximum profit for business
Contract negotiation with suppliers
Profit and Loss Reporting
Inventory Control
Reduced outstanding receivables by 75%
Develop and prepare marketing materials for trade shows, radio and print advertising
Purchasing of all related materials needed for jobsite service
Maintaining all equipment including trucks and machinery
2008 – 2010
The Oak Harbor Hotel, Oak Harbor Ohio; providing breakfast/lunch/dinner and weekly entertainment
Owner/Operator
Develop breakfast/lunch/dinner menus for full service dining
Develop weekly menu specials in order to offer variety in the menu
Develop one of a kind recipes providing customers with a unique dining experience
Hire and train staff to provide exceptional customer service
Recruit entertainment for the bar/lounge
Negotiate contracts with various food and beverage distributors
Purchasing all food and beverage goods needed to maintain inventory
1987 – 2008
The Gordon Lumber Company, Oak Harbor, OH; Gordon Lumber was the leader in providing construction materials to residential and commercial builders
Truss Plant/Wall Panel/EWP Division Manager
New business development; increased annual sales from $800,000 to $5.2 million in a 10 year period
Direct mill purchasing; monitor market pricing to ensure product acquired at best possible value to achieve maximum profit while maintaining competitive pricing
Developed and implemented a creative sales campaign to reach more prospects
Tailored incentive programs to provide the maximum value for customers
Contract negotiation with suppliers
Attend annual Board of Director meetings to present Profit and Loss of division
Review blue print design; assist in modifications for structural engineering
Quality control; inspect final product prior to delivery to job site
Ensure company vehicle fleet ODOT compliant
Responsible for inventory control
Manage 25 team members including recruitment, interviewing, and coordination of all pre-employment screening
Ensure all personnel attend required safety training
Conduct annual employee reviews
Scheduling truck deliveries and route schedules
Warehouse management and distribution
Purchasing of all related materials
Maintaining all trucks, machinery and equipment
EDUCATION
Oak Harbor High School; 1986 Graduate
PROFESSIONAL DEVELOPMENT/CERTIFICATIONS
Mitek CAD
Boise Engineered Wood Design Software
Jaeger Software
Certified Fork Lift Operator
Nu Wool Product Certified
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