Customer Service Manager

Amy L. Elliott

**** **** ***** **** *******, New Jersey 08527

732-***-**** ************@*****.***

Exper ience

SportsCare Physical Therapy. Brick, NJ. 2014-Present Front Desk Reception

Ÿ Answering phones, customer service for all current & new patients Ÿ Direct assistance to Office Manager Manager

Ÿ Maintaining patient records, processing daily/weekly/monthly reports Ÿ General office duties, supply ordering, office errands including deposits Jackson BuyRite Jackson, NJ 2010-2012

Assistant Manager

Light Product Ordering & Store Supplies

Opening/Closing

All Cashier, Stock, Lottery, & Cleaning Responsibilities

Light Administrative duties (negative inventory & shortage reports) SeaGull Lighting Delran, NJ 2009-2010

RGA Department Assistant

Processing returns, order entry/processing

Customer service duties included addressing phone calls from sales reps, customers and responding to all voicemails

Riviera Finance Mercerville, NJ 2007-2009

Receptionist/Off ice Assistant

Heavy switchboard experience, faxing, filing, email, greeting clients/customers

Ordering shipping supplies for UPS, FedEx, USPS, coffee, office supplies

Light office cleaning and organizing

Oversaw incoming/outgoing mail

Graham Curtin Morristown, NJ 2007

Receptionist/Off ice Assistant

Switchboard relief

General office duties (ordering/receiving office supplies, light office cleaning, legal filing and archiving)

Closing responsibilities

Oil Price Information Service Wall, NJ 2003-2007

Data Entry

Data entry of gas and oil prices in PS2000

Phone/fax experience

Customer service

Education

Fairleigh Dickinson University Madison, NJ 2007

Bachelor s degree in Psychology, minor in Fine Arts Ocean County College Toms River, NJ.

Skills

Computer proficient in Microsoft Office programs, typing/transcription, organization and customer service/general office management

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