Customer Service Representative

Charlotte Willis

Office and Warehouse Specialist

Riviera Beach, FL 33404

*************@*****.*** - 386-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Warehouse Specialist

Walgreens Distribution - West Palm Beach, FL - September 2004 to February 2014 Select and pack items to be shipped to stores. Stock,inventory,train new team members . Receive products and store them in proper storing location.

Also had to audit product that were packed in totes to make sure the items that were ordered is correct. Extract merchandise from system and input correct reimbursement. Trained to be a team leader. Work with pharmaceutical orders to ensure 100% accuracy. Accomplishments

To give new members the correct training so that they could have an impact and good work ethics for others coming in behind them. Accuracy, hard work and safety is key. Pharmacy Technician

Walgreens - West Palm Beach, FL - July 2003 to September 2004 Responsibilities

customer service, fill patients prescription, stock medication, input all customers demographics and verify benefits

Accomplishments

I accomplished having great rapport with customers and accurately doing what was needed of me, also giving others a helping hand

Skills Used

customer service, attention to detail, communication Patient Service Representative

Good Samaritan Medical Center - West Palm Beach, FL - December 1999 to September 2004 Responsibilities

responsible for scheduling patients appointment

verifying insurance and benefits

collect patient payment

enter all patient information in system

register E.R. patients

assign beds for inpatients that are transfered from E.R. Train new employees

Ensure coding is accurate for billing

bill insurances

Also receptionist (part-time)

Accomplishment,

MAKING PATIENTS FEEL IMPORTANT AND COMFORTABLE WHILE GETTING SERVICES DONE. A QUICK LEARNER.

EDUCATION

Bachelor's in Business Administration

South University - Royal Palm Beach, FL

2018

high school in diploma

Hastings High - Hastings, FL

SKILLS

microsoft office, word, customer service, detail oriented (10+ years), data entry, scanner, computer literate, forklift, auditor, handlift, strong communication

LINKS

http://*************@*****.***

CERTIFICATIONS

charlotte willis - Warehouse Associate

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