Security Management - Director / Regional Account Manager

Kevin J. Cox (Cell) 757-***-****

**** ***** ******, ** *****, VA 23462 ***********@*****.***

Professional Experience

ADS, Inc. VA Beach, VA

(February 2015 to November 2015)

Regional Account Manager; State & Local Law Enforcement, Fire & Rescue (outside sales)

Achieved Goals & Objectives through sales of tactical Law Enforcement, Fire & Safety equipment to existing and new customers created by the Account Manager

Managed a One Million Dollar Net Margin account State & Local Law Enforcement Nationwide.

Called on existing accounts via personal visits, phone & emails to ensure the customers are satisfied

Traveled the U.S. to develop new Customer relationships and accounts

Delivered Legendary Customer Service for all Customers to ensure the end users equipment requirements are fulfilled. Attended a two week Sales & Customer Service Training

Sales Force- #1 in KPI’s & Top 5 on FSI’s within ADS, Inc.

Top Sales with EOD Kits & Bomb Scanning Devices, Active Shooter & Riot Control Kits, Optics & Body Worn Cameras

Produced a Law Enforcement Catalog with Marketing

Electronic Systems, Inc. (ESI), VA Beach, VA

(October 2014 to February 2015)

Cloud Managed Services Account Manager (outside sales)

Achieve sales objectives through sales of Managed Services primarily to new customers and also through sales of additional services to current customers.

Acquire accounts by targeting CEO/CFO of mid-size and small businesses.

Communicate strong value propositions.

Deliver professional proposals.

Adapt to customer requirements and improve customer success toward core business objectives.

Gains a specified number of new accounts each month by effective marketing.

Delivers a minimum of forty (40) face-to-face appointments each month.

Conducts targeted telemarketing campaigns twice weekly.

Effectively builds and manages a pipeline of opportunities 3X assigned quota.

Onelife Fitness, Norfolk, VA

(March 2014 to October 2014)

Manager

The on-duty manager is responsible for day to day operations of a 65,000 square-foot Fitness Center that has over 8,000 members.

Responsible for all customer service related issues with past, present and future clients.

Establish corporate accounts with various companies Human Resource division heads to assist with corporate wellness programs. Top sales 3 months straight.

Responsible for contractual sales of all memberships, upgrades and cancellations.

Supervise employees of the smoothie bar, personal training, customer service desk and porter staff.

Davidson County Sherriff’s Office, Nashville, TN

(January 1996 – June 20012)

Major-Director of Operations, (December 2008 – June 2012)

The Director of Operations is responsible for all facility programs & education programs.

Responsibilities included the supervision of the facilities’ security staff, staffing, payroll, security, maintenance, medical, food service administrative meetings.

Recruiter for the agency at local Colleges and Armed Forces career days.

Head of “Use of Force Review Board” weekly meeting, participate in several Use of Force panels, arranges Disciplinary panels as well as Promotional Boards for the 900 member agency.

Responsible for implementation of the facility converting to 12 hours shifts in order to achieve cost efficiencies

Supervised 65 staff members and Special Op’s Team of 30 members

Special Ops Team Leader- 17 Years of Tactical Response Team

12 Year Sworn as a US Marshal- Handled all Federal High Risk Transports & VIP Escorts.

Organized all VIP Security Details i.e. Government, Actors, Artist & Professional Athletes

Was assigned to assist Finance with Government Grants, Bids, and Proposal’s for all Agency uniforms & equipment. Worked with hundreds of outside vendors on daily basis.

Accountable for the annual budget of 11 Million.

In the past four years the facilities has operated efficiently with zero hours of overtime. This was achieved through proper training and maintaining standards.

Responsible for ensuring all (ACA) American Corrections Association and (TCI) Tennessee Correctional Institute Standards were in compliance to ensure the agency & facility Accreditation process passed.

Major and Training Academy Manager (January 2004 – December 2008)

The Major/division supervisor is subordinate in rank only to the Chief Deputy and the Sheriff

Handled all equipment bids and proposals for Uniformed & Special Op’s officer’s

Knowledgeable of every aspect of Transportation, Court & Hospital Security

Maintains transportation the day-to-day operations, while ensuring all deputies are providing security, safety and well-being of all inmates, within their custody

Recruiter for the agency at local Colleges and Armed Forces career days.

Supervised six Sergeants and 33 Transportation Corporals

Supervised the 37,000 sq. ft. Training Academy Complex

Oversees the maintenance and safety/sanitation of the complex

Oversees the ACA process of the Academy. Oversees cleanliness, maintenance, and safety of the 5,000 SF Fitness Center at the Academy

Write, update and implement SOP’s & Policies that relate to the Academy, Transportation and SORT.

Instructor (August 2000 – June 2004)

Responsible for all certification and training for: defensive tactics, firearms, police baton, chemical weapons, the use of force, tactical teams, first aid and CPR training for the department.

Taught several different fitness courses to cadets and the entire agency and their families.

Conducts audits and updates all A.C.A. accreditation files for the training academy. Departmental armorer, order ammo all tactical gear.

Member of the Special Operations Team for seven years.

Selected to chair the Jerry Newson Memorial Golf Tournament in 2002 where 288 golfers participated and brought in over $30,000.00 worth of gifts and prizes and $10,000.00 to the Foundation Scholarship Fund.

Training Officer (February 1998 – August 2000)

Responsible for scheduling officers for all Metro and in-service training.

Worked hand in hand with Finance developing bids and proposals for Armed Services Division as well as Special Op’s

Instructor for the counties first and only accredited training academy.

Instructor and certified trainer in self-defense (subject control), the “Use of Force” model, NRA firearms, chemical weapons, American Red Cross, disturbance and riot control, less lethal shotgun, police straight and expandable baton, tactical restraint, knife/edged weapons, dynamic entry and egress, correctional, transportation, warrant, investigation, program and support staff, Warrants Emergency Response Team, and the Special Operations Response Team.

Lieutenant (January 1996 – February 1998)

Supervised 45 Deputy Sheriffs at 688 bed pretrial detention facility.

Duties included enforcing departmental rules and regulations, conducting internal investigations, and criminal investigations within the criminal justice system.

Music City Protection, Inc. - Executive Protection Services, Inc., Nashville, TN

(August 1997 – June 2012)

Owner – Principal

Owned and operated a Contract Security Company

Developed Policies and Procedures for Personal Protection Specialist, Armed, & Un-Armed Officers

Responsible for all marketing, contracts, Insurance – Bonds, scheduling and communication with all Managers – VIP’s

Ensured that all Dignitaries, VIP’s, Artist, Executives were delivered safely

Cox’ Family Martial Arts, Murfreesboro, TN

(September 2000 – 2012)

Owner / Head Instructor (5th Dan Black Belt)

Own and operate major martial arts school.

Approximately 280 Students enrolled in Olympic TaeKwonDo, HapKiDo & Fitness Programs.

Responsible for payroll, contract sales, scheduling, marketing & shipping and receiving

Chief instructor (5th Dan Black Belt) for TaeKwonDo, HapKiDo, Peak Performance & Caden’s Kickin Buddies.

Developed a major Olympic Taekwondo team that travels the world competing in the sport.

ADVOCARE Nutritional Products, Dallas, TX

(September 2000 –20010)

Diamond Distributor

Developed and Implemented ADVOCARE International’s marketing and branding techniques to become a Diamond Distributor

Became a distributor for the Olympic Training Center Olympic TaeKwonDo Teams, National Championships and Junior Olympics International

Marketing, Cold Calls, and set up many meetings around the Country

Education:

Tennessee State University, Murfreesboro, TN

Bachelor of Science Degree; Education 90’

Chowan Junior College, Murfreesboro, NC

Associates Degree; General 85’

Western Branch High School, Chesapeake, VA

Graduate; 84’

Giving Back – Volunteer Work

Caden’s Kickin’ Buddies, Inc.”, Murfreesboro, TN

(August 2001 – Present)

Co-Founder

This is a state of Tennessee nonprofit organization that we started at our Taekwondo School.

We offer martial arts, therapy & Fitness to special needs children and adults in the middle Tennessee area at no cost.

We have held five charity golf tournaments as well as five Kid Safety and Awareness & I.D. days for the community.

Various Volunteer Positions, Nashville, TN

(August 1987 – June 2012)

Special Olympics; Polar Plunge, Buddy Walk

Boys & Girls Club of Nashville

K-6 Reading Program

Community Athletic Coaching

Metro Nashville Police- Life Saving Award 2011

Chairman of The Jerry Newsom Golf Award

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