GEORGE GAVRILIS
**** ****** ****** **. ***** Hall, Maryland 21128
410-***-**** **************@*******.***
ASSET & OPERATIONS MANAGER
Strategic leader in asset and operations management with over 20 years of experience in the property, technical, and retail sectors. Proven ability to develop cost effective processes and solutions to ensure client retention and business success. Innovative team leader, highly capable of collaborating with multicultural clients and employees in financial and project initiatives. Strong relationship builder, able to foster communications and coordinate continuous operational improvements.
AREAS OF EXPERTISE
Process Management & Improvement Workflow & Quality Optimization Inclusive Management
Technical/Automated Solutions Cost & Waste Reduction Operational Enhancements
Customer Service & Relationship Building Financial Improvement
Purchasing Vendor Relations Asset Management Team Building & Leadership
PROFESSIONAL EXPERIENCE
THE LAW OFFICE OF STEFAN B. ADES, LLC, Baltimore, Maryland 2009-Present
Law office, real estate, and property management company, with over 15 employees.
Asset/Office Manager
Oversee asset management and process development for post-judgment property foreclosure portfolios, including property sales, deed acquisition, eviction, rental conversions, and maintenance processes for insurance. Track properties, prepare spreadsheets, and asses performance. Coordinate with multiple departments and clients, and provide IT support as needed.
Major Contributions:
Saved client costs by developing process for deed acquisition cost estimation through data gathering using online resources and government contacts.
Cut property taxes and liens by 20% on average through strategic negotiations.
Reduced property insurance spending by 30% through procurement of new carriers.
Optimized reporting process by streamlining monthly and weekly reporting format.
Improved computer troubleshooting and upgrading processes, as well as inventory management, by consolidating company hardware and software.
Supported developer rehabilitation proposals, collaborating with DHCD-Land Resources legal department, city planners, and developers.
PORT CITY PRESS, Pikesville, Maryland 1993-2009
Printing company for directory and medical books, with 200 employees.
Prepress Manager
Directed 20 employees and prepress department, including monthly meetings, performance reviews, budget and schedule management, and technical support for internal and external clients. Promoted company policy and vision.
GEORGE GAVRILIS Page 2
410-***-**** **************@*******.***
PORT CITY PRESS, continued…
Major Contributions:
Cut operating costs by 60% through digital transition, implementing software development for file and data processing, technical support, and testing processes.
Minimized customer complaints by 10% and spoilage by 5% through introduction of new technology, quality control processes, and workflow adjustments.
Designed individualized processes for key customers, ensuring business retention and integration.
Enhanced customer digital file testing and requirements compliance through new proprietary software in collaboration with IT department.
EDUCATION & DEVELOPMENT
Bachelor of Computer Science
University of Maryland Baltimore County, Catonsville, Maryland
LANGUAGE FLUENCIES
English & Greek
TECHNICAL SKILLS
QuickBooks
Adobe Creative Suite
MS Office (Word, Excel, PowerPoint, Outlook)