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Customer Service Data Entry

Location:
Western Australia, Australia
Posted:
December 01, 2015

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Resume:

RESUME

PERSONAL DETAILS:

Name:

Narges Toosibashi

Address:

** ******* ******

Haynes WA 6112

Telephone:

** ******** (H)

042*-***-*** (Mob)

Email:

************@*****.***

Date Of Birth:

26 April 1982

Driver’s Licence:

6588516

PERSONAL ATTRIBUTES:

I am proficient and efficient in Microsoft Office including Word, Excel, Power Point and Visio, as well as on the internet using search engines i.e. Google, Bing.

I believe I have good management and customer service skills and am able to work unsupervised. I am also very motivated to achieve.

I am very multi-skilled and able to organize many things together.

Besides this, I am a very honest, reliable and helpful person who is possesses good team skills.

EDUCATION AND TRAINING:

February 2014 to present

Start to study of Bachelor of Business

Murdoch university - south street campus

Perth – western Australia

second year of Accounting

February 2013 to July 2013

Certificate II in Business Administration

Polytechnic West – Balga Campus

Perth - Western Australia

Modules studied include:

Communicate Electronically

Communicate in the Workplace

Contribute to Workplace innovation

Create and use spread sheets

Deliver a service to customers

Develop keyboard skills

Handle mail

Participate in OHS process

Process and maintain workplace information

Produce simple word processed document

Use business technology

Work effectively in a business environment

July 2012 to December 2012

Certificate III in ESL (English Second Language)

Polytechnic West - Balga Campus

Perth - Western Australia

September 2001 to February 2006

Bachelor of Arts in English Literature

Open University Iran

Tehran – Iran

MAJOR ACHIEVEMENTS:

April 2013

National Police Certificate

Application Number: 1313250

Western Australia Police

February 2013

Work Safe Smart Move Certificate

Polytechnic West – Balga Campus

Western Australia

September 2012

Certificate in Crash Course (Emergency First Aid for Road Users)

Polytechnic West – Balga Campus

Western Australia

November 2010

Typist of the book “ CDM IN CHARTS” by Mizuno, Yuji, which contains graphs, tables and figures that could be refereed in this site:

http://enviroscope.iges.or.jp/modules/envirolib/view.php?docid=2646

Author: Mizuno, Yuji 2009/09 Publisher: Torfeh Group (Tehran, Iran)

Language: Persian Publication Type: Book / Report Copyright: Ministry of the Environment, Japan.

Tehran - Iran

WORK EXPERIENCE:

Jun 2013 to December 2014

Customer service and Hand Kitchen

Tamarind Thai Restaurant in Connolly

Perth, Western Australia

Tel: (08) 9300 2288

February 2013 to July 2014

Domestic cleaner (housekeeper)

Absolute Domestics company

Perth, Western Australia

Tel : 130*-***-***

September 2012 to May 2013

Volunteer Data Entry Operator and Administrator

The Smith Family

Perth, Western Australia

Website: www.thesmithfamily.com.au

Tel: (08) 9265 5555

Duties include:

Fast, efficient and accurate data entry

Filing, photocopying and scanning hard/soft copy files

Laminating, labelling and binding

Accounts

Team Support

General office duties

7 March 2013 to 13 March 2013

Data Entry Operator

Integrity Staffing Pty Ltd

Perth, Australia

Web site: www.integritystaffing.net.au

Tel: (08) 9327 5444

Duties included:

Fast and efficient Data Entry

Accounts

Despatch/receive orders

Team Support

Filing

March 2006 to February 2012

Data Entry Operator and Administrator

Armoco Company

Tehran, Iran

Website: www.armoco.com

Tel: +98-21-222*****

Duties included:

Fast, efficient and accurate data entry

Meet deadlines by completing documents on time

Assist with processing of time sheets and payrolls

Scanning electronically/ hard and soft copy filing

Translating letters from Persian to English and vice versa

Generating power point presentations for management

January 2005 to March 2006

Data Entry Operator and Administrator

University of Science and Technology of Iran

Tehran, Iran

Website: www.iust.ac.ir

Tel: +98-21-772******

Duties included:

Typing thesis of PHD students on a word processor using Microsoft Office Word

Generating power point presentations

Processing payrolls time sheets and insurance statements

Scanning, photocopying, filing digital and hard copy letters

Translating documents from Persian to English and vice versa

INTERESTS/HOBBIES:

I enjoy socialising and entertaining. In my spare time I also enjoy swimming and going to the beach.

REFEREES:

Mr Vuthy Sarun

Manager in Tamarind Thai Restaurant

Shop 13, Connolly Shopping Centre, Connolly W.A 6027

Tel: (08) 9300 2288

Mobile: 042*******, 047*******

Mrs Deborah McArdle

Volunteer Operations Coordinator

The Smith Family

Email: *******.*******@**************.***.**

Tel: (08) 9265 5555

Mobile: 043*-***-***



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