Sales Customer Service

Mohammad Nader Ahmad

Mobile No: +1-858-***-****

E-mail: *.*****.*****@*****.***

OBJECTIVE

To obtain a challenging position within a dynamic, growing, and innovative organization in order to contribute and enhance my skills, knowledge and experience. Focused mainly on the management, accounting, sales, correspondence, and financial analysis departments in your company that welcomes initiative, dedication, and excellence in consistently meeting business objectives and exceeding standards. Education

May 2006

Electrical and Mechanical Institute

Aleppo University, Aleppo, Syria

June 2008

Military Service, Sergeant of Special

Forces

Syrian Arab Republic

Present

Certified Management of Accounting-

CMA

IMA Institute, New Jersey USA – (online)

Mohammad Nader Ahmad

Mobile No: +1-858-***-****

E-mail: *.*****.*****@*****.***

Employment

History RegionalProduct Manager (UAE)

Al Yousuf Motors, Yamaha (Motorcycles)

2 years: May 2013 – June 2015

Responsibilities

Place the orders for the models, making accurate, rapid cost calculations Setting the prices and the annual budget for motorcycles for UAE market, allocate the product on the showrooms around UAE, setting targets and goals for the staff, Maintaining and developing relationships with existing customers. Negotiating the terms of an agreement and closing sales. Representing the company at exhibitions, events and demonstrations

(Motor Show, Trade Center 2011-2012 & 2013 / Boat Show, Dubai Marina 2012). Negotiating variations in price, delivery and specifications with the company's managers. Advising on forthcoming product developments and discussing special promotions. Checking quantities of goods on display and in stock. Recording sales and order information and sending copies to the sales office. Reviewing my product sales performance, aiming to meet, exceed targets and achieve at least 20 % growth annually.

Sales Executive (UAE)

Abu Dhabi Motors, BMW Motorrad (Motorcycles)

One Year

Responsibilities

Gathering market and customer information and providing feedback on future buying trends. Build up customer satisfaction to gain their trust and loyalty. Developing relationships with customers& Riders via events, rides, trips and sponsorship. Assist our riders on their riding activities, off road (Hatta course) and on road (track days in Yas Marina and Dubai Autodrome) by providing technical and mechanical support. Arranging rides every Friday around UAE and cooperates with BMW Motorrad Club to set international tours. Building relationships with local dealers for different accessories brands to provide our customers anything they ask for A –Z. Negotiating the terms of an agreement and closing sales. Coordinate with the management to place the orders of bikes models, bikes equipment and riders’ accessories. Change display of the showroom on weekly bases. Senior Executive, Import& Export. Dept.

Solidarity Steel (Diab) Company Aleppo, Syria

Period: 4 Years

Responsibilities

Daily organizational and administrative tasks. Responsible for training new staff on the system used and handling new companies and agents. Continuously up-to-date with stocks and price changes. Giving a clear and full image of our company to clients and gaining their trust in the company and its products. Responsible for offering the imported products to the local customers. Organizing invitations for the company including travel from the company to other countries, or vice versa. Responsible for all international communications and interaction in both English and Arabic with all other companies. Composing emails, databases, contracts, and letters for the company. Searching for new offers daily and finalizing them with the best options and conditions for the company. Liaising with suppliers to check on the progress of existing orders,identifying new marketsand business opportunities.Providing the best shipping offers for the company. Responsible for all the documents which are associated with the deal (LC, BL, Invoices, Insurance etc…) Sales Supervisor

ETRE Department Store Jeddah, KSA

Period: 9 months

Responsibilities

Responsible for keeping track of inventory and sales. In charge of assigning sales territories and setting goals. Responsible for assisting V.I.P customers in shopping and giving valuable shopping advice. Closing store accounts, recording daily income and compare the sales reports and receipts with cashiers. Mohammad Nader Ahmad

Mobile No: +1-858-***-****

E-mail: *.*****.*****@*****.***

LANGUAGES:

1- Arabic (mother tongue)

2- English (fluent)

EXTRA CERTIFICATES:

ATV Instructor (beginners)

Yamaha Riding Academy

On Road emergencies:

BMW Rider Academy.

Mechanical Course:

General maintenance, solve motorcycles issues (off & on road) Customer service:

ETRE, Jeddah, KSA

Time Management:

Spear Head Training center. Dubai, UAE.

Skills:

Computer literate:

Windows, MS Office Suite, Internet, Mail and Media Driver License:

Class C/M.

Team Work:

Ability to adapt, lead and wok within a team.

Learner:

Willing to learn and take new procedures and techniques.

**All Documents Available Upon Request**

Contact this candidate