Customer Service Sales

Michael L. Mangino

Cell: 518-***-****

Po box *044 Home: 518-***-****

Ballston Lake, NY 12019 e-mail: ***********@*****.***

Sales Management ~ Business Accounts ~ Residential Accounts

- Customer Relations & Account Expert -

Accomplished and high energy individual with performance driven Sales / Account Management.

Offering 20 + years of experience comprising of promotions, performance bonuses, and recognition for outperforming sales and financial / budgetary goals. Consistently increasing sales, improving business

And private sector relationships through referrals and customer service which facilitates business growth from year to year. Accustomed to interacting with C - level management from various types of buisnesses. Flexible, highly adaptable to various technologies and responsibilities. Experiences with B-B sales, accounting, numerous computer skills, pdf files, database building, excel files, access, take offs, a1a documents, financing, taxes, payroll, insurance. Various experiences and managerial skills within the restaurant and construction industries.

B-2 B & Private Sector Sales Cost Benefit Analysis

Account Retention / Management Relationship Building

Contract Management & Negotiation Financial Accounting & Payroll Specialist

Marketing Positioning & Analysis Database & Access Building

Team Leadership Customer Service / Retention

New Business Development Banking & Electronic Transfers Verifications

Scheduling & Managing Sales Bidding / Estimating Paving & Construction Projects

Time Management / Prioritizing Job Functions

CAREER PROGRESSION

Asphalt Doctor, East Greenbush, NY June 2014- Present

Estimator - Sales

Pre- bids, Field measuring, Customer Service and follow up sales.

Obtaining pricing from suppliers and subcontractors.

Pricing for material, trucking, vendor correspondence. Buy outs.

Estimate Commercial Application from pdf files, plans, provides bids and quotes to both private and commercially.

HMA Contracting Corporation, Mechanicville, NY. March 2013- January 2014

Estimator - Sales

Perform take offs from pdf files, site plans. Provide pricing to General Contractors, Scheduling of Jobs, material, equipment rentals.

Attend pre bid meetings and bid openings.

Contract documents, A1A, Insurance certs. Bond documents, MWBA Percentages.

Experience with digitizer, Hand takeoffs, Word, Excel, Plodders, Link estimating program

Michael Mangino (continued)

Commercial Paving, Queensbury, NY April 2012 – September 2012

Estimator - Sales

Estimate Commercial Application from pdf files and take offs, provide bids and quotes to both private sector and commercial applications.

Design, troubleshoot, and estimate paving transactions for both commercial and residential properties. Provide recommendations to support private and commercial bidding.

Develop contracts, time management, job costing, and Supervise crews.

Consistently met or exceeded sales goals & retention of customer base.

Responsibilities include: pricing for material, trucking, vendor correspondence.

Hayes Paving, Malta, NY 6 years

Estimator - Sales

Design, troubleshoot, and estimate paving transactions for both commercial and residential properties. Provide recommendations to support commercial bidding.

Develop contracts, time management, job costing, and Supervise crews.

Consistently met or exceeded sales goals & retention of customer base.

Responsibilities include: Trade show setups and scheduling, vendor scheduling of materials, accounts receivables, and computer networking for office.

Empire Blue Cross Blue Shield, Albany, NY 11 years

Disbursements Analyst Leader:

Responsible for the preparation and accuracy of all the disbursements operational reporting and analysis while supervising accounting personnel.

Coordinate weekly payroll functions.

Complete daily workflow requirements processing stops and voids. Perform match pay reconciliations. Prepare and process monthly journal entries for disbursements.

Meeting daily and monthly deadlines.

Access databases maintenance and building.

Electronic Banking Functions & Corresponding with C – level management.

Training of personnel, building team concepts.

Fraud Investigations

EDUCATION & PROFESSIONAL DEVELOPMENT

Albany Business College, Albany, NY

AAS Degree – Accounting

Specialized Training and Computer Experiences:

Restaurant, Beverage Equipment Sales and Services.

Construction, framing, Electrical, Plumbing & Equipment Operations.

C++ knowledge.

Excel and Microsoft word.

Power Point Database and Presentation Experience.

VOLUNTEER LEADERSHIP POSITIONS HELD:

Manager and assistant for various sports and functions.

HOBBIES:

Enjoy Golf, Hunting, Sports and Carpentry; remodeled HUD home as family residence.

Contact this candidate