Customer Service Manager

Jeremy Tucker

always looking to be challanged and career growth.

Elmhurst, IL

**********@*****.*** - 312-***-****

Managed many successful salons from the kidos to adults, and a retail expert! Authorized to work in the US for any employer

WORK EXPERIENCE

Stylist

My Friends Place Salon - Elmhurst, IL - April 2015 to Present Responsibilities

perform stellar customer service from beginning to end of service build work ticket

retain cudtomers

cut, color & style hair

facial waxing

updos

Accomplishments

prom updos for York

had client clients follow from city

had many referals from previous clients

Skills Used

cut & style

blow outs

updos

colorist

Manager/Stylist

Pickle's Playroom - Chicago, IL - March 2011 to April 2015 Open & close salon

Greet all customer

Answer high volume of calls to make appointments

Balancing register/ cash handling/ weekly & monthly Inventory Manage payroll & all staff team members

Ordering supplies, Banking

Maintain Friendly & clean work environment at all times Salon & Spa Coordinator/Stylist

Shear Unity Salon & Spa - Bonita Springs, FL - April 2010 to November 2010 Responsible for opening & closing salon, training and coaching employees Sales of salon services and products through knowledge and expertise Mointor daily stats, daily cash flow,closing out and balancing drawers Answer high call volume & make appointments

Greet all guest with a smile

Maintain clean and friendly salon at all times

Salon Manager/Stylist

Supercuts - Tampa, FL - April 2007 to April 2010

Responsible for opening & closing salon, training and coaching employees Sale of all salon services and products through knowledge and expertise Monitor daily stats, sales goals, cash flow, inventory Managed several successful salons at once

Salon Manager/Stylist

Snippet's Mini-cuts - Chicago, IL - September 2002 to March 2007 Maintain strong client base and continue to grow business Inventory, ordering, vendor relations, and all daily operations Manage salon Parties from start to finish

Daily drawer/sales balancing and forecast

Interview future employees and coaching existing employees Customer Service Rep.

Fifth Third bank - Warrenville, IL - December 2001 to August 2002 Opening and closing of the bank

Proficient in cash handling duties and balancing the vault Product knowledge and sales

provide excellent customer service skills

Department Manager

Wal-Mart Corp. - Saint Charles, IL - April 1995 to November 2001 Interviewing, hiring and training new employees

Troubleshooting skills needed for fast paced sales environment Maintained all aspects of inventory/ordering

Managed several different departments simultaneously EDUCATION

cosmetology

Curve Metric - Elmwood Park, IL

2001 to 2002

Elementary Education

Purdue North Central - Westville, IN

January 1998 to January 2000

Diploma

Batavia Senior High School - Batavia, IL

January 1991 to January 1995

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