Customer Service Administrative Assistant

**** ***** **** ****** • PHILADELPHIA, PENNSYLVANIA 19146

PHONE 267-***-**** - 215-***-****

LATORIA JOHNSON

SUMMARY OF QUALIFICATIONS

Over fourteen years experience in customer service, administration, and child care development all within several career advancing industries having accomplishments in the following areas:

0Child welfare in day care setting

1Support staff employment

2Excellent communication with families and children

3Ability to analyze and produce a results-oriented goal

4Efficiently performs in a fast paced, professional work environment

5Assisted in the aide of youth programs that consists of various events and organized instruction

6Excellent customer service and managerial knowledge

7Proficiency in development of machine operations

8Ability to maintain office operations

WORK EXPERIENCE

2013 - 2013 Philadelphia Library of Cobbs Creek Philadelphia, PA

Food Services Coordinator

9Maintained all packaged food for distribution

10Provide adequate meals for all child age participants

11Assistant to director of library programming

2008 - 2008 Smart Start Day Care Center Philadelphia, PA

Teacher's Aide/Cook

12Aide school personnel with appropriate conduct ratifications

13Assistant in supplies for children during instruction

14Provision of certified meals for the children in care

15Collaborate with teachers and parents to provide proficient skills and knowledge to help in age appropriate development

2006 - 2007 Apple One Delran, NJ

Machine Operations

16Packaging consultant

17Distribution of products

18Consistent testing and development of machinery

19Shipping and handling of product for supply and demand

2004 - 2005 B. M. Oakley Day Care Center Philadelphia, PA

Teacher's Aide

20Assisting in proper feeding of clientele

21Provided appropriate potty training methods

22Demonstrating techniques for age level motor and cognitive skills

2002 - 2002 Joseph C. Ferguson Elementary Philadelphia, PA

Clerical/Administration

23Assistance in phone operations between staff and families

24Completion of paperwork for archives

25Provided health care for the student body

1997 - 2001 Methodist Home for Children Philadelphia, PA

Teacher's Assistant

26Field trip monitor

27Meal preparation

28Group activity maintenance

29School aide during recess and free play

30Assist with proper development of potty training

1993 - 1995 Philadelphia Housing Authority Philadelphia, PA

Administrative Assistant

31Summer youth program participant

32Switchboard operator

33Clerical processing

34Customer services with high volume interaction with clientele

35Notation of meetings conducted with upper management

EDUCATION

2005 School District of Philadelphia Philadelphia, PA

Simon Gratz High School - GED

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