Customer Service Data Entry

Nadine Morcos

***B Hector St. Mobile: 045*-***-***

Sefton NSW 2162 ************@*****.***

Basmatef Continental

Part-time Secretary: August 2015 – On going

Responsible for :

Invoicing on MYOB

Reporting

Data entry using word and excel programs

Settling transactions

Scanning

Filing and general administration support as required by the director.

Chester Hill Family medical practice

Receptionist trainning : October 2015 – On going

* Answer phone calls.

* Booking appointments.

* Patients Billing.

* Data entry of patient details.

* Put all patients on the computer system.

* Filling.

* Scanning.

* Handling in and out mails.

D & M Pty Ltd

Purchasing Officer August 2013 – July 2015

Employed by the company in 2013, my main responsibilities involved all aspects of the purchasing division for this company which catered for over 15 fuel terminals and their respective retail outlets. Reporting directly to Senior Management, duties included:

Negotiating with a vast range of suppliers of these terminals to ensure a constant, cost effective and industry suitable system is in place and adhered to

Monitoring and reporting all stock and fuel levels on both a daily and weekly basis

Preparation of the monthly order plan

Liaising with shipping companies to ensure minimal disruption to the services provided

Face to face customer service

Adhering to OH&S and workplace laws.

ST MARY COLLEGE

Front Office Reception 2012-2013

Responsibilities included all that’s involved with successfully running the first point of contact for the busy college, whether it is in person, over the phone, or via email or mail, the intensity of this fast paced environment meant focus and good planning were both a necessity for this role. Duties included:

Providing an efficient, well organised and friendly first point of contact for every client ensuring maximum customer satisfaction every time

Managing and operating the busy phone switchboard and connecting calls with their intended recipients

All data entry

Providing flexible administration support where and when it may be required

Complying with Occupational Health and Safety protocols

GHABBOUR AUTO GROUP Pty Ltd

(Mitsubishi and Hyundai Assembler)

International Purchasing Supervisor 2005 – 2011

Directly involved with the sourcing, negotiating and ordering of automotive parts from suppliers internationally. Main duties included:

Vigorous negotiating within the industry to achieve maximum revenue through cost reduction in areas such as agreed price, payment terms and shipping

Sourcing and bringing on board a range of suppliers to keep a competitive and cost efficient operation

Experienced in both L/C and CAD payment methods

Monitoring and reporting all shipping consignments acting swiftly to ensure minimal complications

Preparing and submitting regular purchasing reports to Senior Management

Complying with all workplace and safety laws and procedures

SNIG Pty Ltd

Foreign Purchasing Supervisor 2002 - 2005

Directly involved with all facets of the accurate and cost effective sourcing, negotiating, ordering, shipping and redistribution of cutting implements from international supplier’s bases.

Accreditations

Business Administration Cert III at Altech Education Centre (currently studying)

Material Placement Handling

Preparing Reports and Negotiating Skills

Supply Chain

Time Management

- All certifications, accreditations and references can be supplied upon request

Contact this candidate