Property Manager/ Admin Asst/Receptionist/Customer Service Rep.

Objective

Proven customer service professional with relationship-building capabilities and reputed organization, seeking new challenges where my experience can be utilized to improve customer satisfaction.

Experience

Pulte Homes of New Mexico /Admin Assistant April 2012- October 2014

• Realtor assistant, greeting clients, phones, customer follow up, mailings, organizing and producing marketing collateral, assisting with model home staging and model home tours, contract organization and filing. Supervisor: Michelle Kekich/ Sue Goheen- 505-***-****

AmCheck Payroll/HR/Benefits/Office Assistant April 2010 - December 2012

nReceptionist/admin duties, greeting clients, heavy phones, filing, organization, customer service, overall office management. Supervisor: Susan Dolph – 480-***-****

Edible Arrangements/Customer Service/Support Rep April 2007 – February 2010

nCustomer Service, heavy phones, receiving/preparing orders, design, deliveries, inventory, payroll, employee scheduling, bookkeeping, heavy cleanup and organization. Manager: Matt Meyer – 480-***-****

Prometheus Real Estate Group/Resident Relations/Property Manager June 1999 – December 2006

nDeveloped Resident Relations position and implemented resident relocation program and customer services during property remodeling, experienced in staging and decor

nOversaw construction and vendors, dealt with displaced residents and their concerns, managed onsite maintenance staffs at various properties during renovations, retained and accommodated residents, managed tenant expectations and complaints. Michael Ducote – 650-***-****

Condominium Management/Property Manager July 1996 – June 1999

nOversaw 5 Homeowner Association properties of over 800 units, officiating monthly board meetings, preparing annual budgets, audits, managing staff, hiring vendors, staging, problem solving. Supervisor: Don Shinn – 408-***-****

nSkills

Strong communication skills, excellent ability to adapt to challenging situations, detail oriented, capable of finding solutions and good organizational skills, time and project management, leadership skills, Communications: good written and verbal presentation skills. Use proper grammar and have a good speaking voice. Interpersonal Skills: able to get along well with co-workers and accept supervision. Received positive evaluations from previous supervisors. Flexible: willing to try new things and am interested in improving efficiency on assigned tasks. Attention to Detail: concerned with quality. Produce work that is orderly and attractive. Ensure tasks are completed correctly and on time. Extremely hard-working with standout Customer Service skills. Computer/Email/Smartphones./ Social Media