Insurance Customer Service

- * -

SAADAT UR RAHMAN KHAN, Cert CII (UK)

Cell # 0088 017**-******

********@*****.***

Career Objectives:

* Would like to be part of professional body, preferably in Financial Institutions, Foreign Mission or in a reputed organization. As I am quite ambitious, I would want to work in fields less ventured and would like to pioneer in my chosen field; open new windows of opportunity to others. As being brought up in an upper middle-class educated family, I am naturally accustomed to sophisticated serene lifestyle. I always keep myself gentle by nature, sober, honest and also responsible.

Skills & Abilities:

* Marketing, Advertising Knowledge and Planning

* Marketing and Client project management

* Press release strategy and writing skills

* Ability to adapt to new markets

* Mind mapping skills & ability to develop PR and direct marketing campaign

* Maintain professionalism & confidentiality

* Ability to take leadership & working collaboratively with colleagues

* Ability to anticipate opportunities, create and execute the plan to meet those opportunities and ability to meet deadlines to make those plans create result. Strengths

* Creativity & Individuality.

* Considerably clam under adverse situation.

* Capable to take Leadership,

* Confident on own Intelligence.

- 2 -

Experiences (all together 23 years in different sector) Continental Insurance : September 2014 to till date Green Delta Insurance : September 2010 to August 2014 Nitol Insurance : January 2010 to June 2010

Paramount Group : July 2000 to December 2009

Phoenix Insurance : September 1997 to June 2000

Rahim Travels Ltd : June 1994 to August 1997

ALICO : February 1992 to March 1994

Present Status : Continental Insurance

* Serving as a Deputy Managing Director & Head of Corporate Business in Continental Insurance Ltd., Head Office, Ideal Trade Centre, 102 Shahid Tajuddin Ahmed Sarani, Tejgaon, Dhaka – 1208 since September 2014 to till date.

Nature of Work :

Working with companies annual business portfolio, Direct Marketing to introduce new line of Insurance product to the corporate and individuals, Market research and analysis of competitor’s activities, Identifying the opportunity of new products, Develop various marketing and sales promotion strategies, Deal with the Customer to procure insurance business and also coordinate and assist the marketing team to procure business. Dealing with all the Branches for achieving yearly target. At the same time working dedicatedly with Health Insurance Product. Dealing with the Foreign Reinsurer. Arranging different events of the Company like AGM, Picnic, etc and Anchoring the event is one of my prime duty.

- 3 -

Previous Status 1: Green Delta Insurance

* Serving as a Deputy Senior Vice President (Retail & SME) in Green Delta Insurance Company Ltd., Head Office, Green Delta AIMS Tower, 51-52 Mohakhali C/A, Dhaka – 1212 since September 2010 to August 2014. Nature of Work :

Achieving business target, Direct Marketing to introduce new line of Insurance product to the corporate and individuals, Market research and analysis of competitor’s activities, Identifying the opportunity of new products, Develop various marketing and sales promotion strategies, Deal with the Customer to procure insurance business and also coordinate and assist with the News Letter Team. At the same time working dedicatedly with Health Insurance Product. Arranging different events of the Company like AGM, Picnic, etc and Anchoring the event is one of my prime duty.

Previous Status 2: Nitol Insuarcne

* Served as a Senior Deputy General Manager (Marketing) & Branch Incharge in Nitol Insurance Company Ltd., Gulshan Branch, Sheba House (5th floor) House # 34, Road #46, Gulshan – 2, Dhaka - 1212 from January 2010 to June 2010.

Nature of Work :

Procuring Insurance Business & Operate the Branch Office management. Report to Managing Director.

- 4 -

Previous Status 3 : Paramount Group

A. Served as an Executive Vice President (Marketing) in Paramount Insurance Company Ltd., Head Office, Summit Center (3rd floor) 18, Kawran Bazar C/A, Dhaka - 1215 form July 2000 to December 2009. Nature of Work :

Dealing with the Corporate Clients of the Company, arranging different events of the Company like AGM, Picnic, etc. Also looking after the parts of Administration & HR, as well as the Vehicle Section. Report to Chairman. B. Served as a Manager (Marketing) in Paramount Textile Ltd., Head Office, Chakladar House (6th floor) House # 22, Road # 113/A, Gulshan, Dhaka - 1212 from January 2009 to December 2009.

Nature of Work :

Visiting various Garments Factories, Buying Houses for selling Fabrics, collecting orders to implement at the Factory located at Gilar Chala, Gazipur, as well as collecting orders for Yarn Dyeing project. Report to Chairman. C. Serving as a Protocol Incharge of Honorary Consulate of Portugal in Bangladesh, House # 19/B, Road # 117, Gulshan, Dhaka – 1212 from February 2007 to December 2010.

Nature of Work :

Dealing with the Foreign Ministry, Civil Aviation & other Diplomatic Agency such as E.U., Embassy, Consulate & others, Arranging different events of the Consulate such as National Day, Get together, etc. Also providing protocol services to the guest form Portugal. Report to Honorary Consul.

- 5 -

Previous Status 4 : Phoenix Insurance

* Served as Jr. Asst. Officer (Common Service) in Phoenix Insurance Company Ltd., Head Office, 1 Dilkusha C/A, Dhaka – 1000. from September 1997 to June 2000.

Nature of Work :

Purchasing, Selling, Dealing with the Valued Customer, Maintaining Store, Designing the new offices. Report to Department Incharge. Previous Status 5 : Rahim Travels

* Served as Chief Executive in Rahim Travels Ltd. 124, Fakirapool, Dhaka – 1000. From June 1994 to August 1997.

Nature of Work :

Ticketing, Reservation & Maintaining of Accounts. Report to Owner. Previous Status 6 : ALICO

* Served as Sales Representative in American Life Insurance Company

(ALICO), Mizan Agency, Nehar Bhaban, 7, Mirpur Raod, Dhanmondi, Dhaka

– 1206. From February 1992 to March 1994.

Nature of Work :

Selling Life Insurance Policy. Report to Unit Manager.

- 6 -

Academic Background :

* Completed M.B.A with Major in Marketing from Northern University of Bangladesh, Dhanmondi, Dhaka in the year 2006.

* Completed B.A. from Jagannath University & Collage, Dhaka in the Year 1994.

* Completed H.S.C from Dhaka City College, Dhaka in the year 1992.

* Completed S.S.C from Ahmed Bawany Academy, Armanitola, Dhaka in the year 1990.

Other Activities

* Joint Secretary, Shefa-ul-Mulk Hakim Habibur Rahman Foundation.

* Member, Rotary International, District 3281, Bangladesh

* Life Member, Ex-Rotaract Foundation (ERF), Bangladesh

* Member, Silva International, U.S.A.

* Member, Chartered Insurance Institute (CII), UK

* Member, Gulshan Shooting Club

- 7 -

Profession Training & Skills :

* Studying “CII with UK” under “Professional Advancement Bangladesh Ltd (PABL)” Bangladesh.

* Attended “Risk Management Training” course by “Tyser & Co.

(Lloyd’s Broker)” at London, U.K.

* Attended “International Reinsurance Training” course by “K. M. Dastur (Lloyd’s Broker)” at Mumbai, India

* Completed “Cert CII with UK” with outstanding result under

“Professional Advancement Bangladesh Ltd (PABL)”

Bangladesh.

* Attended “International Reinsurance – Professional Level” course under “Insurance Institute of India” by “General Insurance Corporation of India (GIC RE)” Mumbai, India

* Completed 2 months long training on “News Presentation” from

“JobsA1.com” Bangladesh.

* Attended “Annual International Claim Convention” on 16th April 2013 organized by Malaysian Insurance Institute at Kuala Lumpur, Malaysia.

* Attended “Comprehensive Technical Programme in General Insurance” from 14th November 2011 to 3rd December 2011 organized by National Insurance Academy, Pune, India

- 8 -

* Attended “FAIR International Health Insurance Conference” from 5th June 2011 to 7th June 2011 organized by MII & FAIR at Kuala Lumpur, Malaysia.

* Attended “E-Learning Course on ISO 26000: Guidance on Social Responsibility” in May 2011 organized by Ministry of Industry, Government of Peoples Republic of Bangladesh trained by CSR Bangladesh.

* Attended a Professional Training Programme on “Time Management and Assertiveness” by TACK Training International in April 2011.

* Attended Workshop on “International Trade Finance : Cases- Analysis & Solution” by ICC Bangladesh in March 2011.

* Attended Professional Training Programme on “Customer Service for Frontline Executives” by Financial Excellence Limited In February 2011

* Attended Professional Training Programme on “Reframing the Mind for Creative Problem Solving” by TACK Training International in September 2010.

* Attended Professional Training Programme on “Influencing Skills” by TACK Training International in October 2009.

* Attended course on “Operating Computer” especially Microsoft Word, Microsoft Excel, E-mail and internet browsing.

* Successfully completed the “Foundation Course on Insurance” from Bangladesh Insurance Academy in 2001.

- 9 -

Personal Information

* Father’s Name : Shamsam ur Rahman Khan

* Mother’s Name : Parveen Rahman

* Spouse Name : Laila Farzana

* Wife’s Profession : Information Officer (Communication) ICDDR’B, Mohakhali, Dhaka.

* Son’s Name : Irtiza Rahman Khan

* Daughter’s Name : Mahjabeen Manha Khan

* Present Address : House # 33, Block – E, Road # 08 Niketon, Gulshan, Dhaka – 1212.

Bangladesh.

* Permanent Address : 43, Hakim Habibur Rahman Road, Choto Katra, Dhaka – 1211.

Bangladesh.

* Contact Number : +880*-******* (Res.)

* Date of Birth : 26th September 1974.

* Place of Birth : Dhaka

* Nationality : Bangladeshi by Birth

* National ID No. : 19742694266782670

* Driving Licence No. : DK0102492L00004

* TIN No. : 663*********

* Horoscope : Libra

* Height : 1.76 Meter (5’ 10”)

* Weight : 183 lb

* Blood Group : A+

* Religion : Islam

* Language Known : Can read, write & speak Bengali & English fluently. Also can speak

Hindi & Urdu fluently.

- 10 -

References:

1. E. R. Khan

Former Managing Director of Phoenix Insurance Company House # 83, Block # D

Road # 13/A, Banani,

Dhaka # 1213.

Res. # 8822882, 8822883

Mobile # 016********

2. Lt. Col. Mahtabuddin Ahmed (Retired)

Chairman

Pran-RFL

Pran-RFL Center

105/1 – Ga, Middle Badda

Pragati Sharani

Dhaka – 1212

Phone : 9885681

Contact this candidate