Manager Customer Service
Resume:
Diana Teahan
Silverdale, WA 98383
********@***.***
Objective
My goal is to obtain a high paced, energetic, customer focused position in which I am able to utilize my current skills to benefit the company for which I am employed. I wish to learn and access new skills in addition to those I currently possess to promote growth and productivity for the company and myself in the process.
Experience
Weiss Properties
Executive Director of Property Operations and Administration / Executive Assistant Bainbridge Island, WA / US Virgin Islands
Managed three multifamily properties both domestically and internationally from marketing said properties and organizing events to showing properties and full preparation and drafting leases from scratch as well as using prior made forms within system. Managed all financials for properties as well as multiple other businesses held by owner. All social media interaction, emails, correspondence of all types. Drafted legal correspondence and stood as representation on behalf of the company in legal situations. Supervised staff of seven +. Oversaw revitalization projects for the properties.
Handled all personal and business ventures for owner as the Executive Assistant. Filtered all mail, email, correspondence, and contact of any and all kinds. Served as a personal stylist and shopper. Performed all day to day personal tasks of shopping, scheduling appointments, taking care of automobiles, travel arrangements, etc.
The Ron Turner Real Estate Group, Inc. Assistant Office Manager Silverdale, Washington 2014
Responsible for daily management of foreclosure and auction property research and information pertinent to all sales and purchases. Daily maintenance of said properties inventory as well as property inventory for blanket LLC Prestige Properties. Managed accounts payable and all bookkeeping pertaining to. Managed over three dozen spreadsheets and countless files for everyday maintenance of company. Assisted Office Manager in any and all requested tasks. Assisted in filing of quarterly income taxes as well as semi-annual property taxes for multiple properties. Responsible for staging and photographing properties to ensure “curb appeal” and ambience. Cleaned properties and ordered supplies for both properties and office. Initiated new processes to maintain efficiency and organization.
Resonate Music Owner & Senior Instructor
Fernandina Beach, Florida; San Diego, California; Livonia, Michigan; Jacksonville, NC; Silverdale, WA 2003-Present
Successfully founded and run a private music instruction for music fundamentals and theory as well as piano and vocal instruction from novice to classical and modern advanced levels. Run all financials and planning of business as well as event planning and scheduling. Interview potential students and format specialized training for each individual student. Perform and research performance avenues for students as well as educational opportunities for merited students in their primary education paths. Work with students with disabilities of all kinds to include non verbal students with Down’s Syndrome and Autism. Begin training and instructing students as young as three and half years old and as old as one may enjoy the journey of music.
Captured Photography Owner & Lead Photographer
Fernandina Beach, Florida; San Diego, California; Livonia, Michigan; Jacksonville, NC; Silverdale, WA 2009-Present
Successfully founded and run a freelance photography studio and location business with an emphasis on special events and women’s photography. I run and operate all aspects of the business day to day financials of the business with reports and inventory as well as updating social media and website information. Run photo software and professionally digitally and print reproduction of images for clients. Plan, design and execute all marketing and sales directives. Client styling and direction for all shoots. Direction of junior photographers and assistants on shoot. Tear down and set up of all shoots. Initial consults through closing of sales with all clients.
AccounTemps
Payroll Coordinator, Accounting Clerk, Accounts Receivable/ Payable Specialist & Full Charge Bookkeeper Temporary Specialist
San Diego Metropolitan Area 2008-2009
Processed corporate invoices through the New Invoice software. Responsible for revisions and editing to corporate litigation and bankruptcy cases. Submitted invoices to corporate clients for payment. Responsible for coding, reconciling, processing of invoices due to real estate appraises. Full cycle bookkeeping for small oil refining transport company. Executive assistant to owner/CEO. Daily multi-account deposits for all funds received. Prepared and processed all financial reports. Updated corporate accounts upon financial activity.
Kelly Services
Temporary Office Management, Payroll Coordinator, Human Resources & Full Charge Bookkeeping Specialist
San Diego, CA 2007
Responsible for all accounts payable, all accounts receivable, general ledger/journal entries, reconciliation of client and vendor accounts, credit account reconciliations, bank reconciliation, inventory, and payroll. Secretarial duties, office manager, all general office duties, telephones, and packing/shipping via multiple couriers.
Artistic Florist/Designer 4:13
Full Charge Bookkeeper, Payroll Coordinator, Human Resources & Office Manager
Fernandina Beach, FL 2005
Effectively managed and maintained incoming and outgoing financials accounts including but not limited to: accounts payable, accounts receivable, payroll, human resources, credit accounts (including establishment and collections), and petty cash. Maintained all record-keeping procedures without error including inventory reports, personnel reports, and financial reports through preparation and review. Supervised and motivated office staff on a daily basis.. Diplomatically resolved customers complaints as needed.
Education
Miller Motte Technical College Medical Assisting Administration 2011-2012
Miramar College, San Diego, California Accounting and Business Management 2006, 2008-2009 Worked towards my bachelor’s degree in the accounting and business management fields while maintaining a GPA of 3.89 in core and specialized classes required to obtain such degree.
Professional Skills and Software Proficiency
Microsoft Office Professional Microsoft Windows Apple (MAC) Software Quickbooks Professional Expert Quicken Peachtree Full Charge Bookkeeping Intermediate Accounting Clerical Customer Service Consulting Personal Relations Management: Office Administration Collections Google Office Tools ADP: Payroll Union Payroll Processing and Establishment
Yardi DropBox PayChex
Marketing Implementation and Creative Teambuilding (To include professional photographic services.) Social Media Website Implementation and Maintaining
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