Customer Service Manager

**** ****** ****** **.

Houston, Texas *****

Telephone: 281-***-****

Cell #: 713-***-****

Email: ********@********.***

Scott Kelly

Experience:

Mar. 2014 -

Petco

Inventory and Pricing Mgr.

Retail dept. manager

Customer service

Store pricing and inventory

Unit and employee management

Daily banking and deposits

P&L statements

Store operations

Freight distribution

Employee training and retention

Dec. 2010 – Mar. 2014

Host America Corp. Dining Inc.

GM

Unit Manager/Chef

Client and vendor accounts managed

All food purchasing and procurement

Event catering

P&L statements

Daily banking and deposits

Employee management

Marketing and promotions

Maintain safe food handling and storage

Current food safety manager certification

Proficient computer skills including use of email, Word Excel and PowerPoint

March 2010- Dec. 2010

Rice University

Chef

Prepare approx. 2000 student meals per day.

Prep and cook daily cuisine, breakfast, lunch and dinner.

Menu coordination and planning

Banquet and buffet

August 2009- March 2010

Kelly Kitchen Corp.

Personal Chef/ Chef Instructor

Private Chef. In home and catering events

Menu development based on nutrition, taste, and budget req.

Chef Instruction/ baking and cooking classes

Shopping and pantry maintenance

Cash deposit

January 2009- August 2009

Kiran’s Restaurant/Fine Dining and catering

Pastry Chef/Chef

Prep. and execution of desserts, appetizers, soups and salads

Dessert menu development

Supply ordering and receiving

Garde Manger

Assist coordinating and attending catering events

May 1986 – June 2006

Foley’s

Executive Assistant Mgr. Corp.- Graphics/signing division

Corp. signing design and production

Print shop production Mgr.

Supply ordering

Signing distribution to 73 stores

Education:

Graduation date: 3/25/08

The Culinary Institute- Alain and Marie Le Notre, Houston, Tx.

Associate degrees:

Culinary Arts – Hospitality Management

Bakery/Pastry Arts

Accomplishments:

GPA 3.93

Serve Safe certification

ACF Junior membership

Volunteer- Chef Club, Team Building, Competition Judge

Volunteer- Food prep. Giorgio Food Show

Two time Chef’s Assistant- ACF practical exams

Recipient “Steven K. Shultz” perfect attendance award

First student in the Institute’s history to graduate with double degree

Silver medalist- open pastry competition 3/17/08

Nominated “Pastry Chef of the Year 2009” by My Table Magazine

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