Administrative Assistant, Customer Service, Reception, English-Russian

MARYNA ULYANAVA

***** **** ***** ** *******, TX *7429 *********@*****.*** 215-***-****

OBJECTIVE

Effective and results-driven individual seeking an administrative position utilizing exceptional secretarial skills and highly organized approach to improve the overall efficiency of the company HIGHLIGHTS

5+ years’ experience as an administrative professional Highly motivated self-starter who feels comfortable in a fast-paced working environment Proficient in a range of applications, including Word, Excel, PowerPoint, QuickBooks, data entry Known for honesty, integrity, organization skills, positive attitude and respectful demeanor RELEVANT EXPERIENCE

Office Administrator/Corporate Secretary

Novas Energy USA (Houston, TX)

June 2014 – June 2015

Maintained business premises and other facilities.

Screened incoming calls.

Managed calendars.

Made travel, meeting and event arrangements.

Reviewed and answered correspondence.

Provided secretarial and executive services during meetings and conferences.

Managed all board and committee meeting logistics, attended and recorded minutes of all board and committee meetings; facilitated board communications.

Maintained key corporate documents and records.

Managed process pertaining to the annual shareholder meeting.

Provided English-Russian translation services.

Manager Assistant

Houston Flooring Center LLC (Houston, TX)

Apr 2013 – Nov 2013

Provided excellent customer service including some sales involvement.

Organized company’s accounting records utilizing QuickBooks Pro software.

Engaged in procurement functions by placing and tracking orders with manufacturing companies.

Developed and maintained vendor relations while increasing efficiency and effectiveness of operations.

Supervised installation crews in order to prevent errors and increase performance.

Handled administrative duties such as faxing, scanning, printing and copying of documents. Office Assistant

Best Moving and Storage Inc. (Houston, TX)

Apr 2013 – Nov 2013

Screened incoming calls.

Organized and filed documentation.

Entered data into computer system using GRANOT software.

Handled administrative duties such as faxing, scanning, printing and copying of documents.

Conducted online research when necessary.

Dental Assistant-Receptionist

AB Dental Group (Philadelphia, PA)

Jun 2010 – Jun 2011

Answered incoming calls, greeted patients and made patient appointments.

Conducted patients insurance research and policy negotiation when necessary.

Organized and filed patient records while maintaining patients filing system. EDUCATION

Intercultural Business Communications Specialist (2010) Belarusian State Economic University (Minsk, Belarus) Jan 2012 - Apr 2013

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