Customer Service Accounting Assistant

Ella Jo Ardaman

*** *. ****** **., ****** Park, FL 32789

Phone: 407-***-****

Email: ****************@*****.***

OBJECTIVE

To obtain a position where I can maximize my multilayer of marketing skills, quality operations, marketing strategy, accounting experience, customer service and a successful track record in the administrative business environment.

SUMMARY OF QUALIFICATIONS

Results-oriented, high-energy, hands-on professional, with a successful record of accomplishments in the accounting, marketing and management industries. Experience in bank reconciliation, maintaining a ledger, marketing strategy, quality operations and customer service with focus on providing the recipient with the highest quality account management.

Major strengths include strong leadership, excellent communication skills, competent, strong team player, attention to detail, dutiful respect for compliance in all regulated environments and supervisory skills including hiring, termination, scheduling, training, payroll and other administrative tasks. Thorough knowledge of current marketing practices and a clear vision to accomplish the company goals. Computer and Internet literate.

PROFESSIONAL ACCOMPLISHMENTS

2011-2015 Caregiver – Mary Jo Ardaman

2003-2011 Office Manager – Major’s Trailer Park

Facilitated renting trailers successfully for a 36 unit mobile home park with a busy fast-paced environment.

Provided daily operational review/quality control of employees.

Developed staffing plan and scheduled employee work hours.

1996-2003 Accounting Assistant – Office Staff

Provided customer intervention/resolution, conducting market systems, trends, research and customer care,

Prepared financial reports.

Successfully supervised marketing strategy for multiple clients located in Tampa.

Initiated market research studies and analyzed delivery systems including sales activities.

1995-1996 Accounting Assistant – Blattler & Co., P.A.

Assisted other team members in phones, account ledger maintenance and providing accurate bookkeeping in my duties by managing the books.

Checked figures, postings and documents for correct entry.

Operated computers programmed with accounting software.

1994-1995 Legal Assistant – Fisher’s Law Firm

Maintained records, reports and files.

Complied with federal, state and company policies.

EDUCATION

•Associate of Art, Valencia Community College, Orlando, FL

•Bachelor's of Art, University of South Florida, Tampa, FL

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