Customer Service High School
Resume:
Fortluaderdale, Fl. *****
**********@*****.***
ADAIN GRANT
OBJECTIVE
Seeking a position that will benefit from my customer service experience, positive interaction skills where my years’ experience can improve the customer satisfaction.
SKILLS & ABILITIES
Professionalism in resolving problems of clients, guests, callers or visitors. When the client has an account or some financial obligation with the company, customer service personnel will usually open the customer’s file/account in the company’s computer or manual system. They utilize this information to resolve problems and may make changes to customer accounts, such as to fill in an address on file or cancel an order.
EXPERIENCE
CELLULAR CENTER -JAMAICA
03/2007-02/2013
Responsible for creating a memorable experience for our customers by answering their calls in an efficient, courteous, and accurate manner while meeting compliance requirements.
DIGI CELL – JAMAICA
02/2013- 06/2015
Providing ideas on ways to resolve problems to better serve the customer to improve productivity. Coordinating activities designed to improve customer satisfaction and business performance.
EDUCATION
TRARRANT HIGH SCHOOL
Diploma
COMMUNICATION
Promotes Collaboration and Teamwork effectively with team mates and Leadership team to ensure high quality and timely expedition of client request.
LEADERSHIP
Providing ideas on ways to resolve problems to better serve the customer to improve productivity by collaboration with team mates and managers. Coordinating activities designed to improve customer satisfaction and business performance.
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