Customer Service Microsoft Office

Wetzbergy Louis

*** ********* ******, *** **

Mattapan, MA 02126

Cell: 857-***-****

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EDUCATION

Quincy College Quincy, MA

Degree Preparatory Curriculum, Class of 2017

07/14-05/15 Santander Bank Boston, MA

Fraud Operations Summer Intern

●Used ICMS fraud system to determine client’s card status

●Wrote letters to clients

●Performed office duties like data entry, printing, organizing paperwork

07/13-05/14 Youth Police and Partnership Boston, MA

Peer Leader

●Visit the juvenile detention center to discuss topics such as teen pregnancy, drugs, school

●Helped facilitate workshops

●Worked as a mentor

09/15 BFresh

●Customer Service

●Cashier

EXTRA CURRICULAR

●Sports – TechBoston Academy Track/Field and Cheerleading teams

●Youth Police, and Partnership (YPP) program in conjunction with the Boston Police Department

ACADEMIC AWARDS

●2011 Perfect Attendance

●2011 Honor Roll

●2011 Most Improved Student

●2014 Honor Roll

SKILLS

●Computer - Proficient in Microsoft Office, Excel, and Word

●Communication – Fluent in English and Haitian Creole

●Able to follow instructions; work well independently or in a group

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