Verla Hatcher
Rockford, IL 61107
Employment
Concentrix, Work from Home
Tier 1 Advisor
May 2015- Present
Duties: Providing excellent technical support to Apple customers.
Westat, Work from Home
Data Collector
July 2015 – October 2015
Duties: Conducting telephone interviews talking to the Elderly regarding services they
receive.
Teletech, Work from Home
Transfer Agent
October 2014 – December 2014
Duties: Transferring customers of Best Buy to various departments.
Sitel, Work from Home
Customer Service Rep.
September 2013 – July 2014
Duties: Taking inbound calls, inputting orders, processing and issuing refunds
Education
Robert Morris College, Springfield, IL
Business Office Assistant
Diploma
September 1993 – December 1994
Bolingbrook High School, Bolingbrook, IL
Diploma
August 1989 June 1993