Sales Management

MELISSA TRIGGS

SUMMARY

A dynamic and results-oriented professional with experience in the human resources, recruiting, sales, business development and interior decorating.

Successful leader, equally effective as member of a team, self-motivated and thrive in fast-pace environments, highly organized, able to multi-task and accomplish multiple objectives.

Professional demeanor and an attentive to detail.

AREAS OF EXPERTISE

15 years experience in sales, human relations, and client management

Operations management

Contract negotiations

Vendor relations

Strategic Planning, Sales, Business Development & Relationship Building

PROFESSIONAL EXPERIENCE

KB Home - New home sales counselor

Responsible for maintaining model homes in my community. Greet all customers and explain to them our story and discover what their needs are so I can find them their perfect floorplan. Show them our model homes, help them find a homesite and get them connected to either our home lender or another of their choice. Write contracts, maintain weekly contact with each client during the entire building process.

INTERIORS & MORE (OWNER) 02/2014 - may 2015

INTERIOR DESIGN CONSULTANT

Interior Decorating company that strives to makes each client feel like family starting with our initial phone call and home consultation to our completion of design services, we save our client valuable time and money by guiding them through a multitude of functional and decorative ideas that meet their budget and keep them involved throughout the entire process every step of the way

I am responsible for the development of all business operation guidelines; Managed and developed all vendor accounts; Created design services that allowed clients to stay within their budgets by providing in-home consultations and design

I was featured in living Magazine November 2014 Cypress Issue

UNITED GLOBAL SOLUTIONS 11/2012 – 01/2014

RESEARCH & SOURCING ASSOCIATE

Conduct all research for job orders

Conduct Boolean Searches for recruiters to find the best suited candidates that match the job orders and provide short lists to account managers

Contact references for candidates being presented for interview

Certified to E-Verify all new consultants, Inputted and calculated all consultants time sheets for payroll, and provided consultants with all proper on new hire on boarding paperwork

SANTA MARIA HOSTEL 09/2010 – 10/2011

PRODUCT CHOICES COORDINATOR/INTENSIVE RESIDENTIAL COUNSELOR (INTERN)

Learning and implementing counselor practices, Motivational interviewing, Individual counseling sessions, Group therapy, Process Group, and Crisis intervention/addiction education groups

CMBHS clinical documentation

Project Choices – Coordinator of Intervention and prevention of FAS and FASD

Develop client treatment plans based on research, clinical experience, and client histories

Review and evaluate clients' progress in relation to measurable goals described in treatment and care plans

Develop, implement, and evaluate public education, prevention, and health promotion programs, working in collaboration with organizations, institutions, and communities

Interview clients, review records, and confer with other professionals to evaluate individuals' mental and physical condition, and to determine their suitability for participation in a specific program

Intervene as advocate for clients or patients to resolve emergency problems in crisis situations

LIVING FORWARD ALLIANCE 11/2009 – 06/2010

COMMUNITY RELATIONS/ HR RECRUITER

Recruiting Mentors, volunteers, and clients

Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints

Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies

Implement and evaluate staff, volunteer, or community training programs

Prepare and maintain records and reports, such as budgets, personnel records, or training manuals

Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively

Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated

Grant writing and research

CHOICES AT VOLUNTEERS OF AMERICA 05/2010 – 10/2010

IMPLEMENTATION COORDINATOR

Learning and implementing counselor practices, Motivational interviewing, Individual counseling sessions, group therapy, process group, and crisis intervention and addiction education groups

CMBHS clinical documentation, and Project Choices - Intervention and prevention of FAS and FASD

INDUSTRIAL COMPRESSOR SERVICES 01/2005 – 05/2007

OFFICE SECRETARY

Coordinate activities with other supervisory personnel and with other work units or departments Review records and reports pertaining to activities such as production, payroll, and shipping to verify details, monitor work activities, and evaluate performance

Verify attendance, hours worked, and pay adjustments, and post information onto designated records

Make recommendations to management concerning such issues as staffing decisions and procedural changes

Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports Receive payments and post amounts paid to customer accounts

Locate and monitor overdue accounts, using computers and a variety of automated systems

EDUCATION

Associate of Arts (A.A.), Psychology, University of Phoenix, Houston, Campus 1, 2011 – 9/2012

Business marketing & management, Tomball Community College, 1997 – 1999

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