Customer Service Administrative Assistant

Kathleen J. Squatrito

** ***** ******

Bristol, RI 02809

Cell # 401-***-****

Objective: To obtain a challenging and rewarding position where my friendly personality and self-motivation will benefit and grow with a company.

EXPERIENCE:

Bristol Warren Regional School District 09/13-present

Administrative Assistant to the Asst. Principal

•Excellent customer service and organizational skills

•Dictation, typing and answering the telephone

•Update/review of all transcripts, report cards and working with colleges

•Handling situations with students and parents on a daily basis

•Process of all scholarships, working with sponsors/recipients, and ordering of the awards and payments

•Creating/ updating class night brochure, coordinating the complete preparation and set up of class night

•Coordinate testing dates and handle the process for NECAP, SAT, PSAT &, AP Testing

• Review and update the Program of Studies

•Handle all purchase orders, accounts payable and receivable

•Handle the beginning and end process for the school including enrolling and unenrolling students

•Experience with School Max and Aspen

Rhode Island Housing, Providence, RI 03/12-08/13

Loan Originator

•Excellent customer service skills and dealing with customers daily

•Extremely enthusiastic and keeping a strong relationships

•Must be familiar with all programs Conv, FHA, & VA loans

•Review income, asset and all credit documentation

•Keeping strong relationships with all parties, attorneys and realtors

•Contact attorneys directly regarding title and resolving any issues

Citizens Bank, East Providence, RI 11/10-03/12

Loan Specialists/Underwriter

•Excellent customer service skills and dealing with customers

•Extremely enthusiastic and keeping a strong relationships

•Complete processing of Conv, FHA, & VA loans

•Review loans including income, asset and all credit documentation

•DU Certification with underwriting authority Conventional loans

•Compliance Review/QC audit of loans prior to closing

•Contact attorneys directly for title and clear any existing liens

Bank of America, Warwick, RI 05/96-11/10

Loan Specialists/Underwriter

•Excellent customer service skills and dealing with customers daily

•Keeping a strong relationship with loan officers and realtors

•Complete processing of Conventional, FHA, MHFA and VA loans

•Review loans including income, asset and all credit documentation

•Must be familiar with product guidelines

•Underwriter authority to sign off and approve conventional loans

•Compliance Review/QC audit of loans prior to closing

• Working with attorneys to review title and liens

SKILLS

Strong organizational skills

Proficient in Microsoft Excel and Word

DU and Clues underwriting system

typing 70 wpm

EDUCATION

Katherine Gibbs – Paralegal

Connecticut School of Broadcasting – Communications

REFERENCES PROVIDED UPON REQUEST

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