Customer Service Sales

STEPHEN W. DECRESCENZO

*** ******* ****** ****, **** 55

West Haven, CT. 06516

******************@*****.***

Mobile: 203-***-****

EXPERIENCE:

Securus Payments, Portland, OR 2013-Present

Account Executive

Merchant service sales soliciting businesses throughout the state of Connecticut as well as managing current accounts. Viewing statements and preparing savings analyses for business owners based on their needs.

Chase Bank, New Canaan, CT 2012-2013

Business Banker/Relationship Manager

Grow, manage and maintain business customers in the branch and in the community. Handling customer service, taking credit applications and opening new deposit accounts in the banking center and in the field.

Working outside of the branch to develop new relationships as well as prospecting new business in the community in New Canaan and Wilton.

Chase Bank, Milford, CT 2011-2012

Small Business Specialist

Grow, manage and maintain consumer and small business customers in the branch and in the community.

Handling customer service, taking loan applications and opening new deposit accounts in the banking center.

Working outside of the branch to develop new relationships as well as prospecting new business in the community.

Bank of America, Norwich, CT 2009-2011

Small Business Specialist / Senior Personal Banker

Grow, manage and maintain consumer and small business customers in the branch and in the community.

Handling customer service, taking loan applications and opening new deposit accounts in the banking center.

Working outside of the branch to develop new relationships as well as prospecting new business in the community.

Cornerstone Mortgage, Essex, CT / West Haven. CT. 2007-2009

President / Branch Manager

Manage strategic relationships with clients, bank representatives and real estate agents.

Originate commercial and residential mortgages.

Conduct credit analysis and create loan repayment schedules for potential clients.

Supervise loan officers and manage daily financial activates

Lancaster Mortgage Bankers, Warren, NJ 2006-2007

Account Executive

Responsible for establishing new relationships along with managing existing accounts with mortgage companies throughout the state of Connecticut.

Provided wholesale residential loan services, processing and sales to retail mortgage companies.

Originated, coordinated, analysis and processed client’s applications.

Acted as a liaison between retail mortgage broker companies and national corporate offices.

Stayed current in the mortgage industry by attending workshops on new products and guidelines.

Accredited Home Lenders, Warwick, RI 2005-2006

Account Executive

Responsible for establishing new relationships along with managing existing accounts with mortgage companies throughout the state of Connecticut.

Provided wholesale residential loan services, processing and sales to retail mortgage companies.

Originated, coordinated, analysis and processed client’s applications.

Acted as a liaison between retail mortgage broker companies and national corporate offices.

Stayed current in the mortgage industry by attending workshops on new products and guidelines

Campbell Mortgage, West Haven, CT. 2003-2005

Senior Loan Officer

Solicited, originated and coordinated commercial and residential mortgages in the Greater New Haven region.

Conducted credit analysis and created loan repayment schedules for potential clients and bank representatives.

G&G Distributors, Wallingford, CT 2000-2003

Sales Representative and Distribution Coordinator

Supervised and coordinated distribution and sales of various beverage products to over 200 retail accounts.

Responsible for creating new accounts along with managing existing accounts in the Greater New Haven area.

Provided regular updated to sales management regarding client status on all revenue related activities.

OTHER EXPERIENCE

Chairman, Councilman at Large, City of West Haven-2011-2015

West Haven City Council, Councilman at Large-2005-2015

West Haven Democratic Town Committee Member- 1999-2014

Liaison to the West Haven Police Commission

Chairman of Tax Deferral Committee

Chairman of Streets and Squares Committee

Member of Personnel and Civil Service Committee

Member of Finance Committee

Vice President, West Haven Young Democrats

EDUCATION

Albertus Magnus College, New Haven, CT

Bachelor of Arts, Communications Degree / Concentration in Psychology

ACTIVITIES/AWARDS

West Haven High School Junior Varsity Baseball, Head Coach

West Haven Community House Award

West Haven American Legion Junior Baseball, Head Coach

Carrigan Middle School Baseball, Head Coach

Albertus Magnus Athletic Department Sportsmanship Award

Albertus Magnus Varsity Baseball, Captain

Albertus Magnus Varsity Baseball,

West Haven Babe Ruth Baseball, Head Coach

Albertus Magnus Student Council- President

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