Administrative Assistant Manager
Resume:
Boynton Beach, FL *****
*************@***.***
LISA BOWERS
OBJECTIVE
Dedicated Professional with over 20 years of Administrative experience in a variety of industries.
SKILLS & ABILITIES
Interact professionally with all levels of staff and maintain the highest level of confidentiality; known for tact and diplomacy in handling sensitive issues.
Adeptly handle administrative matters including scheduling, problem solving, office policy procedures
Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction, and the bottom line
Microsoft Programs: Word, Excel, PowerPoint, Access, Outlook, Publisher
Accounting & CRM: QuickBooks, Peachtree Pro Accounting, Sage ACT!
EXPERIENCE
THE IMCS GROUP – WEST PALM BEACH, FLORIDA
02/2014 – 09/2015
Administrative Assistant
Managed and Processed Billing for a National Network of Psychologists with regard to a Workers’ Comp Cope with Pain Program
Processed Payments and Monitored Accounts Receivable on billing accounts
Processed reimbursements and Accounts Payable
Obtained Authorization for Services for Individual Clients
COUNCIL EYE CARE ASSOCIATES – BUFFALO, NEW YORK
04/2004 – 05/2007
Office Manager
Managed a team of 12 dedicated Eye Care Professionals
Oversaw Operational Policies and Procedures to increase Productivity, Patient Satisfaction, and Sales Revenue.
Recorded and Analyzed Daily Transactions, Prepared Monthly Financial Statements, and worked in conjunction with outside auditing staff
CUSTOM LASER – LOCKPORT, NEW YORK
01/1995 – 03/2004
Administrative Assistant
Front Office Duties for a Manufacturing Company
Processed all Customer Billing
Designed and Implemented an Employment Manual
Scheduled National Trade Shows
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