Sales Customer Service

David C. Block

**** ******** ****** ********, ** 92373

951-***-**** *********@*****.***

Sales Growth – Inside/Outside, Retail Sales, Production Management, Procurement

Business To Business Relations Marketing Customer Service Manufacturing Processes

Core Competencies

Sales Lead Generation Customer Service Regulatory Compliance

Regional Sales Management Operations Management Facilities Integration

Client Retention Project Management Inventory Control

Outside / Inside Sales Team Building Quality Assurance

Career Success

ACCURATE FISHING PRODUCTS, Corona, CA

VP Manufacturing Jan 2015 – July 2015

Accurate Fishing Products is a manufacturer of world-class fishing reels. I was hired to manage the company’s fast paced production and assembly operation on a temporary basis, allowing the full time and long term production manager personal time off.

Managed and set daily production schedules for a group of highly skilled machinists running multiple CNC Vertical and Horizontal Mills, CNC Lathes with Robot, CNC Swiss Screw Machines, and Hobbing Machines.

Managed and set daily production schedules for the multi-color Anodizing Department.

Managed inventory levels with over 500 SKU’s of proprietary machined parts.

Managed and set daily assembly goals for multiple models of complex, precision machined fishing reels.

Responsible for ordering and maintaining appropriate levels of raw materials on a just-in-time basis.

VISTA CONSOLIDATED, INC., San Bernardino, CA (Family owned and operated)

VP of Sales and Marketing, VP of Transportation and Distribution, VP of Manufacturing 1990 – 2014

Developed and implemented a sales and marketing strategy geared for rapid sales and territory growth. Vista purchased two competitors back to back, which required immediate action to penetrate new sales territories and capture added market share. I personally called on and doubled the company’s dealer base from 70 to over 140 in five west coast states within a twelve month period.

Implemented manufacturing processes and daily product distribution. Highly skilled in driving manufacturing operations to levels of maximum yield while achieving high levels of employee satisfaction. Passionate about achieving on-time distribution schedules and fulfilling customer expectations. Decisive, strategic, and results-driven with an emphasis on building beneficial partnerships.

Manufacturer and distributor of high-end fiberglass truck tops and accessories. Vista’s proprietary line of products were manufactured and distributed daily to more than 140 dealers throughout CA, AZ, NV, OR and WA.

Instrumental in the quadruple growth of annual revenues from $2.3M to $9.9M

Managed lean manufacturing operation at the San Bernardino, CA facility with 50 employees

Managed lean manufacturing operation at the Hesperia, CA facility with 20 employees

Directed lean manufacturing operation at the Medford, OR facility with 15 employees

Responsible for the procurement of all materials and supplies for all operations

Personally interacted with more than 75 vendors to secure best cost and terms

Interfaced with all regulatory bodies, including South Coast AQMD, Mojave Desert AQMD, San Bernardino Haz Mat Division, Cal EPA, San Bernardino Fire Dept., and Hesperia Fire Dept.

Responsible for the purchase and maintenance of the company’s delivery fleet totaling 24 trucks, semi-trucks, and trailers

Responsible for all transportation related records and reporting requirements to authorities, including the CHP, DOT, Motor Carrier Dept., scales, driver logs, random drug testing, Pull Notice program, and B.I.T. inspections

Personally interfaced with and called on the close network of more than 140 dealers in 5 western states

Managed all inside sales, regional domestic sales, and international sales

Coordinated and implemented marketing strategies for the initial launch of 5 proprietary product lines

Interfaced with graphic design companies from concept to print for all advertising and marketing materials

TRATTORIA GIOVANNI ITALIAN RESTAURANT, JOHANNESBURG, SOUTH AFRICA

Owner / Operator of a 65 seat full service Italian restaurant and pizzeria 1986 – 1990

Restaurant ran at full capacity 6 days a week with multiple table turns. Offered a full service menu including pasta, meat, and fish dishes, as well as Italian style pizzas cooked in a genuine wood burning pizza oven. The restaurant was staffed with a multi-cultural cross section of people.

THIOTECH (PTY) LTD, JOHANNESBURG, SOUTH AFRICA

THIOTECH INC, PUERTO JIMENEZ, COSTA RICA

Research team-member for a mining engineering company 1982 – 1986

Led exploratory group searching for future job site locations for the implementation of proprietary mining processes. Successfully met deadlines for exploratory phase requirements as set by management. Along with engineers, implemented mining process for large scale mining operations.

SEASIDE AUTO SUPPLY, SEASIDE, CA

Owner / Operator of a well-established auto parts and accessories retail store 1976 – 1981

Seaside Auto Supply was the local’s favorite to shop and learn from the professional staff. The store specialized in 4- wheel drive and off-road kits and accessories, as well as speed and marine parts for the racing enthusiasts.

Education

Valley College, North Hollywood, CA 1972-1974

Business Management, Accounting, Real Estate Law, and Finance

Western State College, Gunnison, CO 1970-1971

Business Management, Accounting, and Economics

Personal

Highly motivated

Willing to travel

Proficient in Spanish

Enjoy working with people

Multi-cultural business experience

Microsoft Word, Excel

FileMaker Pro Software

California Licensed Life-Only Agent, Accident and Health Agent

California Real Estate Salesperson License

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