MLT/Supervisor/Analyst

DAWNIEL BARBOUR-ROBERTSON

**************@*****.*** 7221 NW Donovan Dr. Kansas City, MO 64153 417-***-****

EDUCATION

William Woods University

May 2007 Master of Business Administration

Missouri State University

December 2004 Bachelor of Science in Business Administration

Three Rivers Community College

December 1995 Associate of Applied Science, Medical Laboratory Technology

CERTIFICATION

MLT (ASCP)

Medical Laboratory Technologist

EXPERIENCE

Buckle Headquarters: Kearney, NE

Assistant Manager May 2015 – Present

Recruiting top talent, achieving sales and business goals, educating through communication and interpersonal skills, maintaining a positive attitude and possessing a strong sense of business ethics.

American Greetings Headquarters: Cleveland, OH

Merchandiser October 2014 – May 2015

Organizing and stocking shelves, providing excellent customer service, setting product displays, work with Territory Manager, follow itinerary, maintain professional demeanor with the public and all personnel.

Dell Services Headquarters: Round Rock, TX

Senior Consultant September 2010 – 2014

Develop, Design and Implement MEDITECH 5.66 CMS Standardization Project, Iatric role based access, user provisioning, implemented AD Authentication, Pre and Post Go-Live end user support, Cherwell ticket resolution, version upgrades, MIS/UNV Security Access for multiple facilities, LAB Liaison and SME, LAB dictionary build and instrument interface.

Fashion Bug Headquarters: Bensalem, PA

Store Manager – West Plains 2009 – 2010

Strategic business decisions, meet daily business needs, awareness of Loss Prevention (LP) initiatives and procedures, payroll, effective schedules within budget, lead through example, provide excellent customer service, recruit and hire top talent, network, coach, teach and develop team, motivate and inspire team, celebrate successes, work with all levels of management and ability to manage upward.

Ozarks Medical Center West Plains, MO

MLT (ASCP)/Clinical Coordinator/LIS Manager/Analyst 1995 – 2009

MLT Generalist - Performed all areas of lab testing, QC, Proficiency and CAP surveys for Hematology, Coagulation, Immunology, Serology, Urinalysis, Chemistry, Microbiology and Blood Bank.

Proficient in phlebotomy, trained new staff and approved their competency/skills

Developed training material and competency tests, trained LIS staff, supervised phlebotomy and front office staff.

Managed thirteen rural clinic laboratories including performing and maintaining:

oQC, QA, and CAP compliance

oPerformed monthly lab inspections

Collaborated with Medical Director in implementation of new protocols and new equipment purchases

Performed billing audits

Successfully transitioned from SIEMENS AS/400 and paper to fully computerized MEDITECH client server platform

Performed new module implementation and system wide updates in MEDITECH

Project Manager - CPOE and Dragon implementation

Brought 65+ providers live with CPOE: PCM/PWM, pDoc and Dragon, orders, templates, provider desktop and provided on call support and training

Provided thought leadership relating to billing processes, reimbursement and compliance

Configured ABN Database and associated tracking tools for proper ABN usage

Authored facility specific MEDITECH training materials

SKILLS

Proficient in all of the following:

All Microsoft applications

Dragon Naturally Speaking

Cherwell

MyServiceDesk

SharePoint

Certified Level 1 CrossFit Coach/ Certified Endurance & Olympic Lifting Coach

REFERENCES

John Saulenas, Dell – Manager

Contact: 774-***-**** (Personal Cell)

TJ Temple, Ozarks Medical Center – Manager

Contact: ********@*****.*** (Personal email)

Christina Romans, Ozarks Medical Center - Co-Worker

Contact: 417-***-**** (Personal Cell)

Debbie Walker, Ozarks Medical Center – Co-Worker

Contact: 417-***-**** (Personal Cell)

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