Managing Consultant
Resume:
Anjali Anand
*************@*****.***
8+ years of experience as a implementation & support consultant working with Finance Applications. WORK EXPERIENCE
Managing Consultant
DMC Accounting + Technology - Waltham - 2011 to 2015 Performed software upgrade implementation for Deltek's legacy application called Advantage to Deltek's Vision application which consists of the following modules - Payroll, Time and Expense, GL, AP, AR, Labor & Expense, Planning,CRM and Time & Expense mobile suite.
• Provided Technical (SQL SERVER, SSRS, ETL tools) and functional expertise for Payroll, Time & Expense modules such as Employee table setup (Tax, benefits, pay rates, Multi-state taxes,Employee Benefits and Accruals etc.).
• Provided client assistance for implementing Time & Expense apps. on mobile devices.
• Performed project management duties to make sure project milestones are met. Keep open communication with clients and within team members. Provide timely status updates on project tasks.
• Managed client CRM and Project Management data in the cloud using google apps. Project Summary - At DMC Accounting +Technology
Duffield Associates
Duffield associates is a 79 employee company based out of Delaware. They have 2800 active clients and 12000 ongoing projects. The company's financial legacy software needed to be converted and integrated into Deltek's Vision along with implementation of modern technology(mobile suite of applications). Three separate company's financial data was converted into Vision application involving consolidation of Chart of Accounts using Vision's multi-company configuration.
• Performed Project Management functions to provide systems consulting to assist client with the development of a solution intended to enhance the value of the SOW
• Performed design and configuration of the SOW software. Provided support during configuration and testing. • Primary contact for issues related throughout the implementation, managed Delivery and filing of all project deliverables.
• Coordinated requests for resources as needed. Supported client with management of the implementation timeline/schedule.
Gerdes, Henrichson and Associates
GHA is a A&E firm based out of Dallas, TX, 100-249 employee firm with an estimated revenue of 20-50 million. • Engaged in Data conversion, migration and integration and merging two company databases in Deltek's Advantage to Deltek Vision.
• Assisted in testing basic balancing post database merge, Operational error resolution post go-live specially with batch billing processes.
• Performed Project management function such as meeting project deadlines, organizing timely meetings with client to provide status updates on project milestones, obtaining feedback from client and updating changes that are to be made to SOW.
Student
Harvard Extension School - 2009 to 2011
Completed Web Development and Management courses and Software Quality Assurance Courses. Completed 'DB2 Data Migration Technical Workshop' conducted by IBM Partner World. Software Application Support Analyst
Deltek Systems - Woburn, MA - 2008 to 2009
Delivered 2nd level Application support to current and new business applications.
• Worked with development teams regarding change requests and prioritization of bug fixes.
• Worked with Clients on the phone and e-mail to resolve Vision Application related issues.
• Directed clients to use online help repository to understand in depth functionality of the various areas of the Application. Responsible for updating the help repository.
• Assisted clients with software updates.
• Imported Client's databases to resolve transaction related issues.
• Responsible for providing support to level 1, located remotely to help resolve complex and critical client issues.
Software Application Support Analyst
Para Research Inc - Gloucester, MA - 2007 to 2008
• Responsible for supporting Payroll Application, supporting clients during implementations, writing functional specifications and applying to specific client needs with the application.
• Responsible for post go-live support, bug fixes within the scope of the support team.
• Responsible for ensuring that the items of the new software release goes through a Software QA cycle before ready for authorization• Responsible for authorizing new software releases and software updates.
• Responsible for managing training sessions with business users and project teams to gather obligation. A few clients to name where Payroll Module was implemented are Western Kentucky Coke, KY, Boston Concessions Group, G&W Foods. Main payroll functionality was multi-state tax reporting, multiple employee benefits, Absence management.
Software Application Support Analyst
Manhattan Associates - Atlanta, GA - 2006 to 2007
Delivered Tier-2 Application support to current and new business application users.
• Worked with development teams regarding change requests and prioritization of bug fixes.
• Analyzed all the documents that are required for the progress of releases such as Functional Requirement Specifications, System Requirement Specifications and Change Requests.
• Made sure that all the project deliverables are in line with production system.
• Made sure that proper completion and change control procedures are well followed. Software Application Support Analyst
Para Research - Gloucester - October 1999 to July 2006
• Responsible for supporting Payroll Application, supporting clients during implementations, writing functional specifications and applying to specific client needs with the application.
• Responsible for post go-live support, bug fixes within the scope of the support team.
• Responsible for ensuring that the items of the new software release goes through a Software QA cycle before ready for authorization.
• Responsible for authorizing new software releases and software updates.
• Responsible for managing training sessions with business users and project teams to gather obligation. A few clients to name where Payroll Module was implemented are Western Kentucky Coke, KY, Boston Concessions Group, G&W Foods. Main payroll functionality was multi-state tax reporting, multiple employee benefits, Absence management.
EDUCATION
Master's in Computer Management, Pune University - Pune, Maharashtra, India Bachelor's in Computer Science, Delhi University - New Delhi, India SKILLS
Deltek Vision, Billing, AP, GL, AR, Payroll, CRM, Time and Expense, Implementation Support, Data Migration, MS-SQL Server, MySQL,SSRS, ETL tools, Web Server, MS-Visio, MS-Access, Customer Relations.
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