Manager Management

NICOLE D'ALBORA

**** ***** ***, *****, ** ***** 914-***-**** ******.*.*******@*****.***

Experience

Executive Assistant/HR March 2015-Present

The Marmara Manhattan & The Marmara Park Avenue New York, NY (Opening Team)

•Continue all HR Generalist duties

•Assist GM with scheduling, planning, coordinating internal/external projects

•Accurately maintain a constantly changing calendar and internal/external meeting agendas

•Act as liaison between various departments and GM; Interim Food and Beverage Coordinator

•Attend all meetings and provide valuable suggestions regarding the development of the company Coordinate the opening of the F & B department/entity i.e Nomad Café and Catering LLC

•Assist with F & B new vendor set up, deliveries, and payment

HR Generalist April 2014-March 2015

The Marmara Manhattan & The Marmara Park Avenue New York, NY (Opening Team)

•Staffing/Recruiting: Select, interview, recruit, and verify references/background checks

•Onboard new employees, compile documents, administer orientation and building training

•Policies: Create and implementation for every department

•Compensation: Assemble goals in preparation for yearly reviews/merit increases

•Employee Relations: Facilitate all disciplinary actions with department heads while maintaining confidentiality

•Administration: Schedule insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions

•Reporting: Monthly reports regarding employee census, training (current and future), performance,

Recruitment, etc.

Accounting/HR Manager June 2012- April 2013

Wyndham Hotels and Resorts-Wyndham Garden Chinatown New York, NY (Opening Team)

Accounting

•General Cashier, A/P, A/R, Payroll, Charge backs/Credit Card disputes, Inter-co billing, Credit Managing

•Handled guest inquiries; Supervised Front Office cashiering

•Evaluated complex information and data to meet appropriate objectives and/or implement solutions

•HR

•Searched and obtained qualified personnel

•Responsible for ensuring employment statute compliance; overseeing all aspects of wage, benefit, worker’s compensation unemployment; training program direction, implementation and administration; and employee relations coaching, counseling and discipline

•Organized employee rally and additional required monthly social events

Restaurant Accountant May 2011- May 2012

China Grill Management-Empire Hotel Rooftop Bar & Lounge New York, NY

•Reviewed, Recorded and Journaled Daily Sales, Cash, and Payments

•Audited manager and staff banks

•Processed A/P Invoices, and respond to credit card charge backs/ disputes

•Processed a weekly Payroll for 50 employees; Intercompany invoicing for other/payroll allocations

•Processed/maintained new hire and manage employee benefits

•Conducted End of Month Closing and ensure proper inventory counts

•Filed and paid Monthly/Quarterly Tax Returns

Staff Accountant April 2007- May 2011 Thompson Hotels-Gild Hall, A Thompson Hotel New York, NY (Re-Branding Team)

•Processed payroll for Do Not Disturb {Restaurant} and Wall Street Manager, LLC {Hotel}; HR duties pertaining to its personnel including PTO, Medical, Dental and 401(k)

•Supervised Front Office and Restaurant employees cashiering. Prepare deposit list for cash and check receipts daily. Control Petty Cash/Change

•Assisted Controller with monthly closing, GL posting and reconciliation, workers compensation compliance and additional state agency requirements

•Processed Direct Bill Applications seeking credit references from client vendor/bank. Calculate, assemble/ issue invoices, account statements and other financial records for services rendered. Post payments and execute collection of credit within company's allowed credit terms

•Researched and respond to all credit card charge back and disputes

•Assisted in the absence of Income Auditor or Controller

Accounts Receivable Coordinator May 2006- April 2007

Starwood Hotels and Resorts- St. Regis Hotel New York, NY (Promoted upon graduation)

•Monitored group master accounts (Banquet/ Room) from check in through checkout ensuring correctness of billing

•Prepared and post city ledger adjustments as needed, post city ledger and advance deposits, make collection calls and maintain a +90% current-30 days Aging on all AR Accounts; Attend weekly credit meeting

•Assisted in all areas when staff members on vacation

Accounting Clerk May 2005- May 2006

Starwood Hotels and Resorts- St. Regis Hotel New York, NY

•Intern to full-time employee; with same duties as Accounts Receivable Coordinator, however less centralized in A/R

Qualifications

MS Office, Delphi, Galaxy/GEAC, Fidelio/Opera PMS, Protobase (Real Vu), Savvy, Micros, Data Plus, MAS 90, ADP PayExpert, ADP Reporting, EZ Labor Manager, ADP Payforce, ADP Rapid Pay, Taleo, Kronos, Oracle HR/ Oracle Accounting, and HotSOS

Education

B. B. A: Pace University, Lubin School of Business (AACSB Accredited) 2006 New York, NY

Majored in Management: with concentration in Hotel Management; Minored in Law

A. A. S: SUNY/Westchester Community College 2003, Valhalla, NY

Majored in Food Service Administration: Restaurant Management

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