MICHELLE L. KIRK
**** *** **** ***** ************, IN 46234 317-***-**** acskla@r.postjobfree.com
Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an office manager, secretary, administrative assistant and office assistance.
Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction. Dependable, quick learner and can multi-task with ease. Great customer services skills.
Offer advanced computer skills in MS Office Suite and other applications/systems.
Key Skills
Office Management
Teambuilding & Supervision
Staff Development & Training
Policies & Procedures Manuals
Administration & Customer Service
Report & Document Preparation
Spreadsheet & Database Creation
Accounts Payable/Receivable
Calendaring
Travel Coordination
Records Management
Meeting & Event Planning
Inventory Management
Expense Reduction
Bookkeeping & Payroll
Experience
HEAVEN SENT DAYCARE MINISTRY, Indianapolis, IN June 2015 to Present
Director
Performed the day to day operations of the daycare. Recruit families to the daycare.
KMART, Indianapolis, IN May 2014 to May 2015
KMART, Brownsburg, IN
May 2014 to May 2015
Part Time Service Desk Supervisor,
Perform customer services duties by returning merchandise and providing other services. Assist and greet the customers as well as assist and manage the cashiers.
NEW ERA CHURCH, Indianapolis, IN
January 2000 to January 2015
Executive Administrative Assistant
Assist the Senior Pastor, Executive Pastor along with the other Pastoral Team members with administrative and clerical support as well as to the congregational members. Duties include handling many correspondence, meetings, travel arrangements, calendars, receptionist, liaison to the members and customers. Create and update database, provide training to the staff and congregational members, fix and repair computers and the server. Order office and business supplies, perform some payroll and accounting duties, general everyday tasks. Prepare monthly reports, Board members minutes and other administrative duties.
CROSSROADS BIBLE COLLEGE, Indianapolis, IN
August 2012 to December 2014
Liaison at Northside New Era
Recruit students to attend the school and promote courses and communication to the students, instructors by serving as an official go between.
THE VILLAGES, Indianapolis, IN
August 1996 to December 1999
Administrative Assistant
Provide administrative and secretarial support to one Clinical Director and nine Social Workers and one Therapist. Spearhead the office’s daily operations. Promote the foster care agent at job fairs and expos.
STATE OF INDIANA, Indianapolis, IN
February 1995 to August 1996
Secretary
Performed secretarial and receptionist support by answering inquires by letter or phone regarding different State Grants and Scholarships.
BANK ONE, Indianapolis, IN
April 1991 to February 1995
Secretary
Prepare large volume of letters, reports, memo’s, invoices and mortgage documents.
GOLDEN RULE INSURANCE COMPANY, Indianapolis, IN
April 1984 to April 1991
Word Processor Clerk
Performed clerical skills and answered the phones.
Education
CROSSROADS BIBLE COLLEGE, Indianapolis, IN
May 2013 to December 2014
Bachelor of Science in Management & Ethics (Graduation May 2015)
CROSSROADS BIBLE COLLEGE, Indianapolis, IN
August 2011 to May 2013
Associate of Arts in Management & Ethics
INDIANA WESLEYAN UNIVERSITY, Marion, IN
May 2009 to November 2010
Credit College Courses
DEVINGTON CAREER CENTER, Indianapolis, IN
May 1989
Clerical Certificate
LAWRENCE CENTRAL HIGH SCHOOL, Indianapolis, IN
May 1983
High School Diploma
References
Business and Personal references available upon request.