Customer Service Manager
Resume:
Timothy J. Gregor
Aurora, Colorado 80013
303-***-****/303-***-**** (cell)
Objective:
To be able to utilize my retail sales skills in a warehouse/distribution center setting. To expand my experience and learning level and to grow with a company while helping it achieve its goals.
Qualifications:
- Over 32 years experience in all aspects of retail clothing
- Completed intensive management training sessions with major department stores
- Received various employee motivational awards
Skills:
- Excellent Communicator
- Strong Customer Service
- Well Organized
- Close Attention to Detail
- Merchandising
- Inventory Control
- Supervise Shipping/Receiving
- Point of Sale Register Operation
- Human Resources (interviewing, hiring, and training of personnel)
- Accounting
Experience:
April 1999 – Present
Kohls Department Store,18307 East Hampden Ave., Aurora, CO 80013
Started as Department Supervisor and promoted to Area Supervisor; as well as Overnight Stock Supervisor. Assist in the overall operations of the store. Responsible for 20-30 employees. Duties include opening and closing of the store. Responding to customer service needs. Merchandising and floor sets for three to four departments.
January 1997 - April 1999
Casual Male Big and Tall, Denver, Colorado.
Started as Assistant Manager, promoted to Store Manager. Responsible for overall operations of the store which included hiring and training of four to six associates. Weekly monitoring of inventory shrinkage.
July 1996 - January 1997
Dillards Department Store, Littleton, Colorado.
Men's Department Sales Associates. Duties included strong one-on-one customer service, merchandising and inventory control.
June 1994 - July 1996
Repp Ltd. Big and Tall Store, Denver, Colorado.
Started as Sales Associate, promoted to Assistant Store Manager. Customer Service, merchandising, inventory control, and balancing end of day sales totals.
December 1992 - June 1994
Burlington Coat Factory, Westminster, Colorado.
Men's Department Supervisor. Duties included customer service, merchandising, shipping and receiving.
July 1992 - December 1992
Mervyns Department Store, Littleton, Colorado.
Hired in the management-in-training program. Attended one week accelerated training program. Responsible for 15-30 employees. Open/Close store.
July 1987 - July 1992
Large and Tall Fashions For Less, Denver/Lakewood, Colorado.
Started as Sales Associate and promoted to Assistant Store Manager. Assisted the manager with overall operations of the store. Duties included overseeing 8 - 10 employees. Merchandising, inventory control, and monitor daily sales.
References:
Furnished upon request.
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