Customer Service Medical
Resume:
Harriet Lyons
Winston-Salem, NC 27105
*********@*****.***
Objective: To use my skills as a Medical Administrative Specialist to insure the highest quality of patient care and excellent customer service. Willing to be trained to improve opportunity for professional and personal growth.
Education: Living Art Institute Winston-Salem, NC
Medical Office Administration, diploma 2015
Forsyth Technical Community College Winston-Salem, NC
Medical Office Administration 2013
Certifications:
CMAA Aug. 2015
CPR Apr. 2015
Experience:
Winston Salem Nursing & Rehabilitation Winston-Salem, NC
Medical Administrative Specialist Intern 2015
Evaluated and ensured completeness and accuracy of all patient records and related documentation
Working knowledge of medical terminology in addition to knowledge of the workings of health care practices
Prepare correspondence on behalf of staff, doctors and facility
Sam's Club Winston-Salem, NC
Cashier/Customer Service 2003 to 2013
Worked in multiple departments providing excellent customer service
Successfully promoted higher membership agreements
Greeted customers
Responsible for meeting time quota of customer sales
Wake Forest University Benson Center Cafeteria Winston-Salem, NC
Cashier/ Food Preparation 2000 to 2003
Assist customers and students with purchases and request
Responsible for restocking of supplies
Food preparer and food server
Awards: Certificate of Appreciation Forsyth Tech Community College
Empowerment Workshop Today's Woman and Wellness Center
Certificates: Data Entry Forsyth Tech Community College, 2007
General Clerical Forsyth Tech Community College, 2007
Medical Office Intro/Coding Forsyth Tech Community College, 2000
Related Courses:
Medical Transcription Medical Administrative Procedures
HIPAA Compliance Medical Administrative Procedures
Introduction to Pharmacology Medical Administrative Procedures
Medical Law, Liability & Ethics Claims Processing and Management
Introduction to Medical Coding &Insurance Electronic Health Records I and II
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