Sales Manager

Garrett Coates M: 330-***-****

********@*****.***

Columbus, OH 43228

Sales Executive

Recognized for retaining, training, and acquiring new clients that consistently exceed revenue targets and growth objectives through expertise in prospecting, client capture, marketing, and management. Experienced dealmaker for the business to business market with strong communicating, negotiating, and closing skills. Able to balance business and client needs to deliver profitable customer-centric solutions. Strategic thinker with equal emphasis on tactical execution and common-sense problem solving. Thrive in challenging, fast-paced environments dedicated to product excellence and quality of service demonstrated by:

Executive Performance

Iroko Pharmaceuticals (Inventiv Health), Columbus, OH March 2015-October 2015

Providing professional sales representation for Iroko, a company with proprietary rights to SoluMatrix Fine Particle Technology. This technology enables Iroko to sell the smallest doses of NSAIDs on the market today.

Professional Sales Representative

Managed a territory with 180 plus targets and 170 non-targets.

Executed a consistent 3-week routing plan, as well as incorporated meal programs, trade shows, and virtual presentations

Doubled the weekly script count in my first territory in the first 2 months

RevLocal, Columbus, OH November 2014-March 2015

#1 local search company in the United States. Formed only 4 years ago as RevLocal, the owners have been in the technology industry for over 20 years. Inc 100 Fastest Growing Company for 2 years in a row.

Business Development Manager

Managed a previously untouched territory building the brand from the ground up

Exceeded business owner contacts and appointments at 122% to plan

Paychex, Lexington, KY September 2013-October 2014

$11B industry leader for small business compliance and payroll service providers. Ranked in the top 125 for training and is considered to be one of the countries “Most Ethical Companies to Work For.”

Territory Manager

Managed a sales territory containing 50 zip codes, 400+ clients, 150+ CPA’s, 50+ bankers, and numerous additional personal and business COI’s

Raised the territories average RPU from $1,236.00 to $2,195.00 in 11 months

100% to sales quota for the fiscal year 2014. Earned “Rep of the Month” 2 out of my first 6 months as well as being tied for “Rookie of Year” in my training class across the country

ADP, Westerville OH May 2012-August 2013

$10B leader in business outsourcing and capital management throughout the world. Providing human resource, payroll, talent management, tax and benefit administration, and PEO solutions.

Associate District Manager

Managed a sales territory containing 15 zip codes and worked hand in hand with local banks, business owners, and CPA's to grow the client base

Serviced a book of 200 existing business owners while mentoring 3 new territory managers, and ran a weekly morning training class

110% to sales quota for the fiscal year 2014 and lead sales team with $105,000 in sales for the fiscal year 2013

ADT Security Services, Columbus OH October 2008-February 2012

$8B division of Tyco International and global supplier of electronic security systems, fire alarm systems, communications systems, integrated building management systems, and monitoring services.

Residential High Volume Sales Manager

Lead sales force of 15 high volume reps across central Ohio. Used consultative approach to develop solutions for each individual customer based on specific needs. Of the 15 reps, 1 was a Special Services Rep which covered elderly and special needs customers and 2 were Existing Business Reps which focused on customer retention and upgrade selling. Indirectly managed 20 additional reps in both the resale and small business branches on high volume sales in our footprint.

•Lead a sales team in closing over $3M in new revenue by signing 3000 new customers per year over 2 fiscal years

•Increased self-generated sales 25% over 1 fiscal year ($227,000 in FY2010 to $302,000 in FY2011) and was on pace to increase self generated sales 44% in FY2012

•Developed and delivered internal training for 15-member team of sales reps covering new products, policy training, quarterly skill checks, and quarterly company ethics training

•Maintained a rep productivity ratio 17% higher than the company average with an additional 13% on pace to exceed budget by the end of FY2012

Residential and Small Business Resale Manager

Restructured and reorganized a team of 8 residential resale reps and 2 small business resale reps. Using the internal database of clients leaving the company for various reasons, redirected team focus on resolving issues and reacquiring customers.

•Closed $600,000 in resold business alone by reselling 1500 customers in 1 year

•Exceeded targeted reselling rate by 9.2% for the fiscal year of 2010

•Held a 15% growth rate in reacquiring small businesses throughout 2010

Residential and Small Business Resale Representative

Covered a territory in East Cleveland containing 8,000-12,000 customers who were at one time with ADT. Used a consultative approach with each customer to assess previous and current needs for home security. Established over 20 company partnerships through the ADTpays program with various businesses to acquire referrals as well as provide leads to assist customers with additional services.

•Singlehandedly sold and retained 155 new and former customers over an 8 month selling period through cold calling, door knocking, and referral gathering

•Brought in $40,000 dollars of new and resold revenue from both an existing customer base and by building a network of new individuals contributing to ADT

•Maintained an 86% closing rate on company provided appointments

•6% of resold business was small business resales, 4% higher than the company average

Education/Professional Development/Technology

B.S. Human Ecology Minor Business Management/Minor in Marketing, The Ohio State University, Columbus, OH

Spin/Solution Selling

STAR Behavioral Interviewing

Managing for Success

Eagle Scout Since 2001

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