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Manager Customer Service

Location:
San Francisco, CA
Posted:
November 23, 2015

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Resume:

Jonathon Salerno

*******@*******.***

**** *.****** **

Adrian MI, 49221

419-***-****

EDUCATION

B.A. in Environmental Science Adrian College May 2010

B.A. in Biology Adrian College May 2010

Associate in Science Jackson Comm. College May 2007

Diploma Aviation logistics School December 2000

Certified Environmental Specialist March 2013

Certified Storm Water Operator April 2014

EMPLOYMENT EXPERIENCE

R&D Manager

Adrian, Michigan W2Fuel May 2015-Nov 2015

Product development for specialty Esters, Glycerin and Methanol.

Research into process improvement and oversee testing changes to process equipment.

Oversee the testing of potential new feedstocks for biodiesel production.

Research into enzymatic reactions to replace current methods of production.

Work jointly with other laboratories on combined projects.

Laboratory Manager / Asst. Environmental Manager

Adrian, Michigan W2Fuel Sept. 2011-May 2015

Setup laboratories at several W2Fuel location nation-wide.

Wright standard operating procedures and work instructions.

Jointly revise and improve filtering technique/equipment for glycerin.

Train Laboratory employees on equipment and standards.

Maintain functionality of laboratory equipment associated with biodiesel / glycerin testing.

Oversee environmental compliancy with the EPA and MDEQ.

Oversee the clean-up of chemical, acids, and caustic spills.

Operations 3

Maumee, Ohio The Andersons Sept. 2009-Sept. 2011

Visually inspect the quality of fertilizers and salts

Packaging and preparing for shipping of products of fertilizers and salts

The mixing of specific types of fertilizer blends

Laboratory Technician NextDiesel Oct. 2007-Dec. 2008

Adrian, Michigan

Analyze bio-fuels to determine quality of fuel to pass ASTM standards

Created and actively use laboratory software which charts progression of fuel quality

Monitor product’s content level, including glycerin, soap, acid numbers and metals

Utilize ICP-OES Optima 2100DV, Gas Chromatographs, Rancimat 873, and Titrator

Conduct experiments to research and develop new methods of fuel production

Report to Laboratory Manager and attend production meetings

Sales Associate Tractor Supply Co. June 2005-Oct. 2007

Adrian, Michigan

Provided customer service to diverse clients; determined needs and assessed which equipment and/or machinery best met their requirements

Repaired small machines in-house to save contracting costs, from chain saws to lawn mowers

Responsible for unloading merchandise from distribution warehouse, loading customer purchases and fulfilling delivery requests

Aviation Crew Chief United States Army July 2000-June 2005

Fort Hood, Texas; Schweinfurt, Germany and FOB McKenzie, Iraq

Squad Leader at the rank of Sergeant

Maintained functionality of Kiowa Warrior helicopter squadron

Electronically recorded daily pilot flight logs and assessed fault notifications

Squadron responsible for observation and light attack

WORK AND VOLUNTEER EXPERIENCE

Aquatic Insect Diversity Research Southeast Michigan July-Sept. 2008

Collect pond water data samples for micro invertebrates; track environmental diversity changes

Test water for nitrates, phosphorous, and pH and temperature

River Raisin Watershed Stream Search River Raisin Watershed May 2008-2014

Monitored health of the river by collecting insects from sites across the River Raisin Watershed

Insect studies conducted to collect evidence of potential environmental contamination

Test water for levels of dissolved organic compounds and elements.

Lenawee Emergency & Affordable Housing Corp. Adrian, Michigan June 2006-2013

Volunteer for food pantry and paperwork organization. Landscaping during the summer months



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