Customer Service Sales

Roberto Barbar

Phone: 936-***-**** / E-mail: *********@*******.***

Motivated and dedicated professional with 20+ years of experience in engineering, sales, maintenance and operations activities in the Oil and Gas Industry. Strong interpersonal skills, strategic planning and team building expertise, solid approach to problem solving, decision making, teamwork oriented, leadership, commitment to customers and proactive. Demonstrated abilities to effectively prioritize and manage a broad range of responsibilities. Able to work under pressure and delivering results.

PROFESSIONAL EXPERIENCE

Baker Hughes (Petrolite) contracted by Kelly Services – Bakersfield, CA-US

Plant Engineer 06/2013 – 12/2014

Implements improvements to increase production in 20%

Eliminate machine failures increasing reliability 100%.

Monitored project progress to ensure adherence to scheduled timeline

Design, planning, implementing and successful managing of comprehensive preventative and predictive maintenance program for production equipment and facilities equipment.

Good knowledge and understanding of ladder logic, schematics to include troubleshooting and repair.

Supervised contractor work to ensure compliance with company rules and standards.

Saved $200K by negotiating better prices and technical solutions.

Bankers Life and Casualty Company - Bakersfield, CA-US

Insurance Sales Representative 03/2011 – 06/2013

Developed leads through referral resulted in a 30% improvement in sales performance.

Problem analysis, use of judgment and ability to solve problems efficiently.

Reputation for excellence and high quality service to clients

Planet Ford - Spring TX-US

Sales Specialist 02/2010 – 04/2010

Increased productivity by helping to move prospects’ information found in emails and other places in to where they are available for quick follow up

Strengthened skills in personal communication and customer service

Worked closely with clients to determine needs and product

Muebleria La Federal c.a. - Ciudad Ojeda, Zulia - Venezuela

Sales Manager 02/2003 – 02/2009

Implement a new commercial agreements increasing sales in 40%

Analysis of sales trends and projections

Inventory control and excellent customer service

Petroleum of Venezuela, S.A, (PDVSA) Lagunillas, Zulia - Venezuela

Maintenance Supervisor – Mechanical Supervisor – Plant Engineer 01/1993 – 02/2003

Responsible for the Operation and Maintenance of gas compression plant. (compressor trains driven by gas turbines) Design, planning, implementing and successful managing of preventative and predictive maintenance program increasing reliability and availability to 90%.

Reduced maintenance downtime in 30%

Supervised contractor work to ensure compliance with company rules and standards

Diagnostic, analysis and repair of malfunctioning equipment

Management of an annual budget of US$ 1,000K.

Excellent problem solving skills with a short delivery date

Supervised staffs of approx. 28 employees

Imecav, Ciudad Ojeda, Zulia - Venezuela

Operations Engineer 04/1992 – 12/1992

Completed project design per customer budget and other requirements

Supervised staffs of approx. 20 employees

Monitored project progress to ensure adherence to scheduled timeline

Selection and purchasing of materials and equipment

EDUCATION

B.S. Mechanical Engineer - University of Zulia, Venezuela - 1991

TRAINING

Technical

Gas turbines and compressors-predictive maintenance, Operation and maintenance of modular plants, Reliable Maintenance.

Management

Projects Economic Evaluation, Personal Effectiveness, Creativity and Innovation.

Safety

CPR & First Aid, Risk Analysis of the processes plant, Environmental Protection, Industrial Security for Supervisors, Work Permits

Planning

Executor of orders SAP, Cost Analysis

SKILLS SUMMARY

Sharp, quick learner; willing to get involved.

Experience in Operations, Maintenance, Engineering and Sales.

Strong interpersonal skills and ability to relate to diverse personalities and cultures

Ability to review data and optimize performance

Inventory analysis and optimization

Experience managing and supporting personnel

Leadership skills to drive projects implementation and monitoring advances

Excellent problem solving skills with issues associated with a short delivery date

Excellent customer service

Multilingual: English, Spanish and Arabic

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