Microsoft Office Administrative Assistant

Shandra O. Carter

Cell: 757-***-****

**********@*****.***

Synopsis of Experience

I'm highly effective and professional. Excellent organizational and interpersonal skills, with demonstrated ability to supervise others effectively. Proficient in (Microsoft Office software, Elite 3 & Rain Maker software, Bookkeeping, Filing, Multi-tasked office equipment). Friendly and personable, with staff and clients. 82 wpm Typing, Adherence to Confidentiality Laws and Regulations, Time and Attendance maintenance, Calendar, Travel and Scheduling.

Experience

Kaufman & Canoles LLC

Time & Billing Clerk 2/2002 – Present

Process daily interoffice correspondences. Answer telephone inquiries from clients, Attorneys and paralegals.

Data entry with Elite3 and Rain Maker software, and maintain office supplies.

Mail monthly bills and reminder statements.

Update monthly reports and research billing information. Sent out Time Allocation and Working Attorney WIP reports monthly.

Enter codes for rejected costs, post cost (FedEx, UPS, Pacer, Lexis, Westlaw, Postage, Action Logistics, Binders, Courier Runs, Special Courier Runs, Velobinds, CD Burning, Bates Labels, Instruct KCO bills, Cardinal Messenger, Secretarial Overtime)

Mail reminder statements and bills monthly.

Eastern Virginia Medical School

Psychiatry Department

Front Desk Receptionist 2/2000-1/2002

Scheduled and confirmed patient appointments, and switchboard operator.

Composed letters and various forms and input patient information.

Checked in patients, collecting all personal, insurance information, and payments.

Called or emailed to confirm patient appointments.

Hyde Co. Correctional Center

Administrative Assistant I 1/1994-1/2000

Administrative duties, significant and progressive experience performing detailed record keeping, collecting and maintaining evidence materials in a law enforcement environment.

Research, compile, and analyze data for projects.

Prepared reports, correspondences, special studies, and research.

Acted as the Custodian of Records, collected and assemble data and background materials narrative or statistical reports.

Education

1988-1992 Beaufort County Community College (Computer Programming)

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