Objective: Seeking a progressive position in hospitality management in which my previous education, skills, and experience will have valuable application.
Charles Hartman
**** **** **, **********, *A 23324
757-***-**** - cell
Summary: Outstanding communication, public relations, and problem resolution skills.
Demonstrable skills in decorating and design.
Possesses diverse experience in administrative and operational management.
Highly creative, adaptable to a variety of people and situations.
Takes creative approach to all assignments with innovative results.
Strong organizational, planning, and interpersonal skills.
Extremely motivated, confident, and driven to succeed.
Experience:
6/2014-Present Five Star Senior Living (Dominion Village), Chesapeake, VA
Food Service Director. Marketing, inventory, scheduling of employees,
Menu management, loading and unloading of trucks, special events,
Cooking and serving of residents, and other various management
functions
11/2012-6/2014 Aramark Food Services, Virginia Beach, VA
Part time. Grill cook, sanitation management and customer service
7/2012-8/2013 Hampton Inn & Suites, Chesapeake, Virginia
Part time. Breakfast service, inventory, purchasing and guest relations
6/2011-5/2012 Taste Unlimited, Virginia Beach, Virginia
Assistant Manager. Opening and closing of establishment. Daily functions of
Retail operation, payroll, etc.
3/11-1/2012 Norfolk Senior Center/Prime Plus, Norfolk, Virginia
Part-time Chef. Nutrition Consultant, menu planner, inventory control,
management of catering staff
11/1998 – 3/2009 Morrison HealthCare
Sentara Norfolk General Hospital - Norfolk, Va.- Catering Manager
St. Joseph’s/Candler Hospital – Savannah, GA – Executive Chef
East Cooper Hospital – Mt. Pleasant, SC – Director of Food & Nutrition
Roosevelt Warm Springs – Executive Chef
05/1995 to 11/1998 Foley House, Savannah, Georgia – Manager
Manage schedules, sales and marketing, and staff relations
Plan and implement methods for creating a positive pubic image.
Generate business by direct contact and personal rapport with customer.
Utilize tact and diplomacy to insure excellent customer relations.
Achievement: Redecorated Historical Inn, 17 rooms were completed.
12/1993-04/1995 Habersham at York Inn, Savannah, Georgia – Concierge
Plans and implement methods for creating a positive image.
Generate business by direct contact and personal rapport with customer.
Utilize tack and diplomacy to insure excellent customer relations.
Achievement: Restored Grand Victorian Home. Opened 2-room bed and breakfast Inn.
11/1992-12/1993 Accenting Designs Flowers and Gifts, Savannah, Georgia - Owner, Operator
Discharge all administrative and management duties in the day to day
operations of a full service florist.
Prepare, review and negotiate with vendors as the buyer.
Preformed all bookkeeping and accounting procedure.
Plan and implement all functions of a specialty store including design and delivery.
11/1987-09/1992 Burlington Coat Factory, Savannah, Georgia - Store Manager
Manage a 46,000 square foot retail store employing 75 full and part time
employees and 10 managers.
Supervise all personnel functions and daily operations
Monitor expenditures and maintain pertinent records.
Assess needs and established work priorities.
Trained and scheduled personnel.
Control inventory, purchase equipment and supplies.
Assure compliance with regulations.
Hired as assistant manager in Greensboro, North Carolina, and promoted to
09/1986-09/1987 Webster Men's Wear, Greensboro, North Carolina- Store Manager
Manage all personnel and operations for a men's specialty store.
Hire, train, evaluate and schedule nine sales associates.
Plan and execute sales events and associated advertising and displays.
Control, order and process inventory.
09/1985-09/1986 Burlington Brands, Spartanburg, South Carolina- Assistant Store Manager
Manage operations of s store specializing in men's and ladies sportswear.
Determine needs and establish schedule priorities.
Performed inventory control, security monitoring, sales record keeping and stock allocation.
Assure customer satisfaction.
09/1982-03/1986 Fine's Men’s Shop, Spartanburg, South Carolina, Store Manager
Manage all personnel and operations for a men's specialty store.
Hire, train, evaluate, schedule fifteen sales associates.
Plan and set up merchandise sales displays.
Maintain and update all sales records and pertinent documentation.
Control, process and order inventory supplies
Education: Savannah Technology College, Savannah, Georgia
Culinary Arts, 1997
Surety Real Estate School, Virginia Beach, Virginia
Real Estate Licensure, 1980
Thomas Nelson Community College, Hampton, Virginia
Architecture Design, 1977-1978
Old Dominion University, Norfolk, Virginia
Graduate Courses, 1978-1988